What are the responsibilities and job description for the Assistant Venue Manager position at Pine Haven Venue & Lodging?
Responsibilities:
- Manage all aspects of the venue, including staff, operations, and customer service.
- Oversee shift management and ensure smooth operations during events.
- Coordinate and communicate with lodging department to ensure efficient event execution.
- Handle cash handling procedures and maintain accurate records.
- Prepare and submit reports on venue activities and customer feedback.
- Provide exceptional guest services and resolve any customer complaints or issues.
- Train and supervise staff members to ensure high-quality service delivery.
- Maintain a safe and clean environment for guests and employees.
- Collaborate with the venue manager and assistant manager(s) to implement strategies for improving venue performance.
Requirements:
- Previous experience in a managerial role, preferably in the restaurant or hospitality industry.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent customer service skills with a focus on providing exceptional experiences.
- Proficient in Microsoft Office and social media
- Ability to handle cash transactions accurately and efficiently.
- Knowledge of venue operations, including event planning and execution.
- Exceptional organizational and multitasking abilities.
- Strong communication skills, both verbal and written.
- Flexibility to work evenings, weekends, and holidays as required.
-Willingness to work long hours during peak event season.
-Ability to multitask and remain calm in stressful situations.
-Excellent time management and experience with creating employee schedules.
-Must be able to remain stationary for long periods of time, stoop, kneel, crouch, and lift 80 lbs.
We offer competitive compensation based on experience and qualifications. Join our team and be part of an exciting venue management opportunity!
Job Types: Full-time, Seasonal
Pay: $50,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Evenings as needed
- Extended hours
- Holidays
- Weekends as needed
Work Location: In person
Salary : $50,000