What are the responsibilities and job description for the PLS Production Manager position at PINE LAKE SERVICES LLC?
Maintenance Division
Job Description – Maintenance Production Manager (Exempt, Salary)
- Technical Knowledge – Has practical, technical, and professional skills required for the job. Has sufficient knowledge and experience in all aspects of business operations to makes informed decisions within the scope of responsibility. Keeps up to date with best practices and new developments. Ensures hiring and training procedures are followed. Ensures safety program is followed.
- Customer Services (Including internal customers) – Consistently provides excellent customer services to all customers. Practices excellent customer services skills in all interactions.
- Communication – Receives direction and feedback well from others. Informs supervisors, managers, and team members of key issues as appropriate and in a timely fashion. Presents ideas and information in a concise, well-organized way. Listens; concentrates on information presented; takes action. Holds well-organized and effective meetings. Participates actively in meetings, makes meaningful contributions.
- Teamwork – Maintains a positive working relationship with co-workers and managers. Motivates others, creates enthusiasm for team effort. Demonstrates effective interpersonal skills while gaining respect and positively influencing others. Promotes teamwork and positive attitude within the work environment. Open to new ideas, allows and supports employees to progress.
- Reliability – Is punctual and adheres to attendance standards consistently. Completes work efficiently and effectively. Manages time effectively. Anticipates problems and plans accordingly (acts versus reacts). Observes early signs of changing business conditions. Offers creative and effect solutions. Follows up to ensure appropriate actions have been taken.
- Appearance – Wears appropriate attire, consistently adheres to the uniform policy, and is neat and well-groomed. Demonstrates a professional image when representing the company.
- Leadership & Management - Takes charge of people/events. Assumes leadership in a positive way. Asks for and is receptive to feedback on own management style. Identifies and resolves conflict/dissatisfaction issues. Treats all employees with fairness and respect. Manages with an entrepreneurial mindset. Works independently. Makes good decisions.
Page 1 of 2
Maintenance Production Manager
Technical Knowledge
Tier C Experience
- 5 years’ direct experience
- Ability to assist in route and job scheduling
- Ability to read and follow a Gant Chart
- Expert at Quality Control across multiple properties
- Proficient in Deficiency Recognition and protocols to correct
- Ability to train Foremen on all assigned technology (LMN time, BossLM, Raken, etc)
- Ability to train Foremen on all aspects of production and job duties
- Able to hold Foremen accountable to outlined production rates
- Capable of maintaining property maps
- Complete execution of the Company’s Safety Program within the Maintenance division
- Adoption and execution of all Company processes and procedures (tech, inventory, equipment, etc)
- Schedule and execute Work Order items as assigned by the Account Manager
- Assist with equipment allocation
- Working knowledge of all customer contracts
Tier B Experience
- 5 years’ direct experience
- All Tier C Items plus the following:
- Ability to create a Gant Chart
- Ability to develop and execute route and job scheduling
- Highly proficient in Deficiency Recognition and protocols to correct
- Assist with recruiting and hiring recommendations
- Able to create and maintain property maps
- Identify potential enhancement opportunities and communicate those, and any Foremen-identified issues, to the Account Manager
- Assist with maintaining equipment inventor Company-wide
- Very familiar with all customers contracts
Tier A Experience
- 5 year’s direct experience
- All Tier B items plus the following:
- Experts in Deficiency Recognition and protocols to correct
- Proficient with providing recruiting and hiring recommendations
- Determine equipment allocation
- Familiar with all job files and related documentation
Page 2 of 2