Billing Services Coordinator

The Billing Services Coordinator provides accurate and timely billing services to residents and their responsible parties.

Qualifications:

• Two years general bookkeeping experience required
• Prior experience and knowledge of Long-Term Care preferred
  
• Supervisory experience advantageous 
• Experience with computerized accounting systems, Microsoft Excel and Word preferred
• Excellent customer service and communication skills required
• Limited travel may be required

Responsibilities and Expectations:

• Responsible for maintaining timely and accurate Accounts Receivable and census-related information in computerized accounting system, including admission and discharge dates, demographic information, payer information, etc.
• Responsible for the month end Accounts Receivable close process, including but not limited to, reviewing the posting of revenues.  
• Responsible for communicating significant issues related to month end close process to the Regional Accounts Receivable Manager timely.
• The month end close process is performed according to scheduled timeline.  
• Revenues posted to the general ledger are timely and accurate.  
• Accounts receivable balances are timely and accurate.  
• Documentation to support revenues and accounts receivable balances is maintained for future reference and saved in the appropriate month end close folders on the shared drive.  
• Month end close checklists must be followed and maintained in the applicable month end close folder on the shared drive.
• Responsible for the verification and input of ancillary charges into computerized accounting system.
• Maintains supporting documentation for ancillary charges in an organized manner and on the shared drive.
• Responsible for assisting with the preparation of private pay and third party claims for submission, including Medicare, Managed Care, and Medicare Coinsurance by ensuring accurate data is gathered and entered into the computerized system in a timely manner.
• Responsible for assisting with cash receipt procedures including completing necessary documentation and forwarding receipts to the Administrative Office timely.
• Responsible for reviewing Accounts Receivable aging reports to identify necessary corrections or adjustments.  
• Responsible for researching balances and communicating necessary corrections or adjustments to the appropriate Accounts Receivable staff and the Regional A/R Manager in a timely manner.
• Responsible for communicating other issues related to accounts receivable balances with Accounts Receivable staff and the Regional A/R Manager timely.
• Responsible for managing the Private Pay collection   process.  
• Responsible for documenting collection efforts in computerized accounting and collection systems and communicating with the appropriate Credit and Collections team member.  
• Responsible for processing bad debt write offs timely.
• May be responsible for administration of petty cash fund.  
• May be responsible for documenting disbursements from and deposits to petty cash fund.  
• May be responsible for preparing petty cash reconciliation and request for replenishment.
• Responsible for issuing required communications to residents or POAs including Advance Beneficiary Notices timely and accurately.  
• Maintains supporting documentation in an organized manner.
• Responsible for verifying Medicare eligibility through appropriate systems.  
• Responsible for verifying secondary insurance coverage.  
• Maintains supporting documentation in an organized manner.
• Responds to inquiries from residents, guarantors, family members, third party payers, etc. timely.
• Responsible for making the appropriate changes in all areas of the computerized billing system to ensure accurate and timely billing. 
• Responsible for assisting with the completion of Subsidized Care applications.
• Subsidized Care applications are completed and submitted to the Administrative Office timely.  
• Responsible for assisting with facilitating the approval of invoices for payment for resident-related items and services.  
• Responsible for forwarding resident-related invoices to the Administrative Office for payment.  
• Responsible for facilitating completion of state governing agency audits and/or audits by Medicaid Managed Care Organizations.  
• Responsible for following up on outstanding issues identified during the audits.  
• Responsible for communicating issues identified during the audits with A/R Manager and the Administrative Office Team.
• Responsible for maintaining accurate community bank accounts, facilitating deposits and withdrawals, preparing a monthly reconciliation and maintaining supporting documentation for all transactions.  

Presbyterian Senior Living is a large not-for-profit organization comprised of a variety of locations, services and levels of care. Our organization is dedicated to our mission to provide compassionate, vibrant and supportive communities and services to promote wholeness of body, mind and spirit.