What are the responsibilities and job description for the MATCH Lead Case Manager position at Pine Street Inn?
Description:
DAYS & HOURS: 40 hours, 5 day work week, Monday through Friday 8am-4:30pm, with flexibility to work earlier or later to meet needs of guests
Pays $28.18 per hour
LOCATION: 1 Lindgard St, 444 Harrison Ave, Boston, and 363 Albany Street, Boston
SUMMARY OF POSITION:
The MATCH Lead Case Manager will provide case management services to participants in the Emergency Shelters.
Case Manager Co-op Responsibilities:
EDUCATION/TRAINING:
Required:
REQUIRED:
DAYS & HOURS: 40 hours, 5 day work week, Monday through Friday 8am-4:30pm, with flexibility to work earlier or later to meet needs of guests
Pays $28.18 per hour
LOCATION: 1 Lindgard St, 444 Harrison Ave, Boston, and 363 Albany Street, Boston
SUMMARY OF POSITION:
The MATCH Lead Case Manager will provide case management services to participants in the Emergency Shelters.
Case Manager Co-op Responsibilities:
- Work directly with homeless guests with the goal of securing housing, and related benefits and services needed to retain housing and empower clients towards greater self-sufficiency.
- Actively manage caseload to facilitate effective engagement with guests utilizing evidence-based practices of Motivational Interviewing, Trauma-Informed Care and Harm Reduction. Assess clients' on their vulnerability, chronicity, substance abuse issues, mental health symptoms, legal issues, health care, employment and income, independent living skills, and community engagement using to guide frequency and type of case management intervention.
- Maintain accurate written records and documentation in accordance with program standards including, but not limited to ISPs, guest charts, incident reports, detailed case notes and referrals and third party billing, when applicable. Maintain HMIS records in a timely and accurate fashion and contribute to reporting when needed.
EDUCATION/TRAINING:
Required:
- High School Diploma or GED
- Bilingual, with an emphasis in English and Spanish
REQUIRED:
- Minimum of one (1) year of experience in human service field work
- Strong written communication skills
- Understanding and previous application of Motivational Interviewing
- Knowledge of effective crisis intervention techniques and ability to respond appropriately in crisis situations
- Excellent customer service skills; highly developed and effective interpersonal skills
- Strong writing and computer skills
- Experience maintaining accurate and up-to-date records in both written files and computer database
- Knowledge of housing resources in Boston
- Experience working with people diagnosed with mental illness, substance abuse issues and/or trauma histories
- Experience working with chronically homeless individuals in Housing First programs
- Knowledge of local care-giving and advocacy resources for people experiencing: substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement
- Knowledge of government benefits systems, and Boston area service providers
- Experience with HMIS
Salary : $28
