What are the responsibilities and job description for the Supportive Housing Case Manager position at Pine Street Inn?
Description:
SCHEDULE: 40 hours, Sunday –Thursday 8:00am - 4:30pm
Pays $23.48 per hour DOE
LOCATION: 82 Green Street St. Jamaica Plain, & Other Supportive Housing Sites
SUMMARY OF POSITION:
Supportive Housing provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston.
The Supportive Housing Case Manager works as part of an intensive case management team-serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other Congregate Housing staff on program-wide efforts to stabilize and promote the individual growth of all Congregate Housing tenants. Additional case management responsibilities include, but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants, and maintaining all necessary documentation.
QUALIFICATIONS:
The Supportive Housing Case Manager must have a clear commitment to the population we serve, and be able to work as part of a team.
Requirements:
EDUCATION/TRAINING:
Required:
REQUIRED:
SCHEDULE: 40 hours, Sunday –Thursday 8:00am - 4:30pm
Pays $23.48 per hour DOE
LOCATION: 82 Green Street St. Jamaica Plain, & Other Supportive Housing Sites
SUMMARY OF POSITION:
Supportive Housing provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston.
The Supportive Housing Case Manager works as part of an intensive case management team-serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other Congregate Housing staff on program-wide efforts to stabilize and promote the individual growth of all Congregate Housing tenants. Additional case management responsibilities include, but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants, and maintaining all necessary documentation.
QUALIFICATIONS:
The Supportive Housing Case Manager must have a clear commitment to the population we serve, and be able to work as part of a team.
Requirements:
EDUCATION/TRAINING:
Required:
- High School Diploma or GED
- Strong written communication skills
- Computer Proficiency in Microsoft Office Products
- Undergraduate Degree in a related field (i.e. social work, psychology, education, nursing)
- Bi-lingual – Spanish/English
REQUIRED:
- Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
- Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants
- Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations
- Experience working as part of a team
- Experience working with chronically homeless individuals in Housing First programs
- Knowledge of local care-giving and advocacy resources for people experiencing: substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement
- Knowledge of government benefits systems, and Boston area service providers
- Experience with HMIS
Salary : $23
