Community Intervention Specialist

The primary responsibility of the Community Intervention Specialist (CIS) is to work closely with the Police Department to assess individuals with mental illness, in order to refer individuals to appropriate services in an expedient manner, reduce recidivism, and to promote the Recovery Model. Through collaboration and communication, this position helps to support the effective implementation of Sequential Intercept Model recommendations. The CIS is supervised regularly by the Director of Community-based Mental Health Programs, as well as evaluated annually.

WHAT You’ll Do as a Community Intervention Specialist (C.I.S.):

• Works closely with the Law Enforcement Officers to obtain needed information for use in assisting clients with mental health and substance abuse issues.
• Provides support and education to Law Enforcement Officers regarding mental health issues, substance abuse, and the needs of people struggling with those issues by providing them gain skills and confidence.
• Accompanies Law Enforcement Officers during community interventions upon request and accompanies them on ride-alongs when it is safe to do so.
• Maintains knowledge of community resources and relationships with resource providers to make timely and appropriate referrals for clients.
• Answers calls and provides information and assistance as appropriate.
• Attends Police Department unit, PBFA department, and agency-wide staff meetings and trainings.
• Maintains professional competence by attending mandated trainings on CIT, Motivational Interviewing, Trauma, and Substance Abuse, as well as conferences, workshops and related educational programs; provides training information to the Human Resources Department for tracking purposes.

WHO You’ll Be Working For:

Pinebrook Family Answers is a large nonprofit and leader in providing behavioral health services throughout Northeast, PA. Pinebrook has been named one of Lehigh Valley’s Best Places to work and is one of the only certified Trauma-Informed Social Service Agencies in the area. At Pinebrook Family Answers, you will find meaningful work and a deep commitment to the well-being of our clients, staff, and communities.

WHY You’ll Love Working With Us:

• Pinebrook Family Answers is a Trauma-Informed agency, committed to the Emotional, Physical, and Cultural Safety of our staff. We promote Trustworthiness, Choice, Collaboration, and Empowerment.
• We encourage staff wellness and a healthy Work/Life balance, so you can expect flexibility, supportive staff, agency mindfulness initiatives, and consistent and strengths-based supervision.
• Pinebrook staff can be part of meaningful agency and systems change via the Trauma-Informed Care Committee (T.I.K.I.), our Inclusion, Diversity, Equity and Allyship Initiative (I.D.E.A.), and other advocacy events and fundraisers.

APPLYING IS EASY AS 1...2...3!

1. Before you apply, please make sure you understand the minimum requirements for this position:

• This position requires a Bachelor’s degree in human services or a related field.
• Skills: Excellent interpersonal skills; strong bilingual written and spoken communication skills; good organizational and record-keeping skills; phone and word processing skills.
• Ability to effectively respond to the needs of individuals and groups as well as ability to portray and maintain professional boundaries are a must; familiarity with and skills in dealing with mental health clients, families, issues, and service delivery systems.
• Ability to understand and empathize with individuals, obtain needed information in order to assist individuals, guide individuals through simple problem-solving steps, provide information and referrals, and evaluate whether there is a need for psychiatric services.
• Own transportation and clean driving record.
• In addition to clearances required by the Agency, individuals are subject to a local law enforcement background check.

2. You can submit an (1) Application, and (2) Resume, easily through really or visit our website at www.pbfalv.org/employment.

3. Applicants may be asked to participate in phone interview(s), virtual interview(s), or in-person interview(s) as agreed upon by the applicant and the hiring manager. We do our best to accommodate your schedule.

THANK YOU for your interest in this position and we hope to hear from you soon!

*Pinebrook Family Answers is an Equal Opportunity Employer and a proud supporter of the LGBTQIA community. The agency has a strong Non-Discrimination policy which can be found on our website.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 37.5 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Application Question(s):

• Do you have worked experience in dealing with mental health clients, family issues, and service delivery systems? Please explain.

Education:

• Bachelor's (Required)

Experience:

• Human Services: 5 years (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $19 - $23