What are the responsibilities and job description for the Business Office Manager position at Pinecrest Rehabilitation Center?
PURPOSE OF YOUR JOB DESCRIPTION
To assist in fulfilling the operations and functions of the Business Office of the facility timely and efficiently. Coordination of timely billing and collections of the facility’s Accounts Receivables. Participate in AR reviews with the facility regional representative, the Director of Finance and the Administrator of the facility. Actively participating and assisting the facility team.
Duties and Responsibilities for Accounts Receivables
1. Supervise and manage the following facility staff
Full Time Receptionists
Part Time Receptionists
2. Understanding of payers and able to complete census in EMR system.
3. Generate monthly private statements for amounts due.
4. Meet with residents and/or responsible parties regarding private amounts due.
5. Submit past due private accounts to facility collection agency when appropriate.
6. Answer and assist residents and/or responsible parties with billing questions.
7. Receive and file all incoming documents.
8. Prepare and reconcile monthly accounts receivables for month end close.
9. Prepare and reconcile yearly Medicare and Medicaid cost report information.
10. Prepare and reconcile monthly facility bank accounts.
11. Hold weekly AR reviews with any applicable staff to include the Administrator of the facility
12. Hold weekly Medicaid Pending reviews with any applicable staff to include the Administrator of the facility
13. Manage the facility Resident Funds Management System (RFMS). Appropriately withdrawing, depositing, posting and reconcile the trust on a monthly basis.
14. Maintain current and accurate data in the EMR especially relating to billing functions.
15. Demonstrate respect and compassion with every interaction.
16. Assign duties to appropriate staff.
17. All other duties assigned.
Job Specific Requirements
1. Minimum, two (2) years’ experience in a skilled nursing home of ALF facility.
2. Point Click Care experience.
3. National Data Care and RFMS experience.
4. Medicaid Pending knowledge.
5. Must be able to read, write, speak and understand the English language and possess good communication skills.
6. Must possess the ability to make independent decisions when circumstances warrant such action.
7. Must possess the ability to handle tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
8. Must be able to work harmoniously with other personnel.
9. Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc. that are necessary for providing sound accounting techniques.
10. Must be able to carry out and understand written and oral instructions.
11. Must be knowledgeable of computers, data entry, retrieval and output of information.
12. Must possess the ability to examine and verify financial documents and reports.
13. Must not pose a direct threat to the health or safety of other individuals in the workplace.
Working Conditions
1. Works in office areas as well as throughout the facility
2. Able to be mobile which includes lifting up to 20 lbs. of force or force frequently.
3. Essential physical demands include: lifting, climbing, bending, pushing, standing or sitting, reaching, hearing and speaking. However, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
4. Is subject to hostile and emotionally upset residents, family members, personnel and visitors.
Education
Must possess, as a minimum, a high school diploma or its equivalent. Two-year degree preferred.
