Medical Front Office/Authorizations

Pinellas Medical Associates is a fun and fast paced orthopedic practice in St. Petersburg. We share a parking lot with Northside Hospital. We are seeking a medical front office receptionist that will also work on authorizations. We use eClinicalWorks EMR. We are looking for someone to hit the ground running. We will compensate according to years of experience. We have wonderful and generous providers. The company pays $530/month towards employee health insurance (Avmed). The company also contributes 3% of your gross pay into a 401k starting at 1 year. No contribution is needed by the employee.

Characteristics required for this position:

• friendly
• professional
• punctual and honest
• good time management and multi-tasking
• patience
• detail oriented
• organized
• team player
• EMR experience - we use eClinicalWorks
• computer savvy

Other benefits include:

• Holiday pay at 30 days
• Medical/Vision/Dental/Life insurance at 60 days (disability paid for by practice on day 1)
• Accrued PTO can be used at 90 days
• 90-day probationary period (can be terminated at any point during this period without cause)
• you may wear black scrubs or business casual
• 401k at 1 year; company contributes 3% of your gross pay out of their funds

Responsibilities:
- Greet and check-in/check-out patients, ensuring a positive and welcoming experience
- Answer phone calls, schedule appointments, and complete authorizations
- Verify insurance information and collect patient payments as needed
- Maintain patient records and ensure accuracy of medical documentation
- Coordinate with medical staff to ensure smooth patient flow
- Handle patient inquiries and provide excellent customer service
- Manage front desk operations and ensure a clean and organized reception area

Experience:
- Previous experience in a medical office setting required
- Familiarity with patient service and phone systems
- Knowledge of medical records management and confidentiality protocols
- Strong administrative skills, including data entry and file management
- Ability to multitask and prioritize tasks in a fast-paced environment

As a front desk employee, you will play a crucial role in providing exceptional administrative support to our medical office. Your attention to detail, strong communication skills, and ability to handle patient inquiries will contribute to the smooth operation of our practice. Join our team and make a difference in the lives of our patients.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical front office: 1 year (Required)

Work Location: In person

Salary : $18 - $20