What are the responsibilities and job description for the Customer Adventure Specialist position at Pink Adventure Tours?
Unforgettable Experiences Start Here
Pink Adventure Tours is seeking a skilled Customer Adventure Specialist to join our team. In this role, you will be responsible for creating unforgettable experiences for our guests at the Grand Canyon.
**Job Summary:**
As a Customer Adventure Specialist, you will be responsible for:
**Requirements & Qualifications:**
To excel in this position, you should possess excellent communication skills, be detail-oriented, and have prior experience in customer-facing roles. Familiarity with MS Office applications (Windows, Outlook, Word, and Excel) is essential. We also value candidates who are proactive, self-motivated, and able to work well under pressure.
**Why Choose Us?**
At Pink Adventure Tours, we offer a supportive work environment, a competitive compensation package, and opportunities for professional growth and advancement.
Pink Adventure Tours is seeking a skilled Customer Adventure Specialist to join our team. In this role, you will be responsible for creating unforgettable experiences for our guests at the Grand Canyon.
**Job Summary:**
As a Customer Adventure Specialist, you will be responsible for:
- Selling tour options to customers, emphasizing their features, prices, and availability.
- Efficiently scheduling tours and processing payments using our booking software.
- Communicating critical information about our tours, including cancellation policies and waivers.
- Maintaining accurate records of customer reservations, including details and notes.
- Verifying the accuracy of each check-in reservation, checking payment types and sources.
- Providing top-notch customer support, addressing questions and concerns to ensure complete customer satisfaction.
- Coordinating with customers who are running late and rescheduling tours when necessary.
**Requirements & Qualifications:**
To excel in this position, you should possess excellent communication skills, be detail-oriented, and have prior experience in customer-facing roles. Familiarity with MS Office applications (Windows, Outlook, Word, and Excel) is essential. We also value candidates who are proactive, self-motivated, and able to work well under pressure.
**Why Choose Us?**
At Pink Adventure Tours, we offer a supportive work environment, a competitive compensation package, and opportunities for professional growth and advancement.
