What are the responsibilities and job description for the Pink Jeep Tours - Tour Guide - Branson position at Pink Jeep Tours - Branson?
DO YOU HAVE A PASSION FOR EDUCATING AND OFF ROADING? Become an Adventure Jeep Guide with Pink Jeep Tours! Take guests on guided tours in our iconic Pink® Jeeps® while providing fun and education creating memories worth repeating!
NOW HIRING! $400 Sign on Bonus!
You must apply on our website to be considered - www.pinkadventuretours.com
$400 Sign on Bonus - $200 paid after 90 days - another $200 paid after 6 months!
Target Training start date is MAY 12, 2025!
Hiring for Full-time and Part-time seasonal positions. Seasonal positions work through November or December and have the opportunity to return the following February/March.
Our Tour Guides work in a dynamic tourist environment focused on customer satisfaction. A guide provides a fun, informative tour. They provide for the comfort and safety of the customer while delivering information on natural and cultural resources in a meaningful way. They are safety minded, inspecting and operating their Jeeps on the highways and Forest Service roads in compliance with all Laws, Regulations, and Company Policies and Procedures.
RESPONSIBILITES
- Able to perform the following Guide fundamentals in a satisfactory manner:
- Conducts tours in an engaging and professional manner
- Skilled driving on and off road
- General understanding/working knowledge of tour scheduling and tour rotation
- Presents information on all tours: Local history, geology, USFS/NPS (as applicable), plants and animals
- Assists customers in and out of the Jeep and demonstrates concern for their safety and comfort
- Reviews/Refreshes knowledge from training and pursues ongoing learning and education
- Professional and effective communication across departments to insure maximum tour efficiency
- Displays a positive, friendly and professional attitude in all interactions with customers, fellow employees, citizens, competitors, hotel/resort staff, and management
- Maintains an average to above average attendance record
- Respects and follows company policies and procedures
- Takes constructive feedback in a respectful manner and applies it
- Is available to work up to 12-hour days with up to 10 hours of tour time
- Consistently and carefully inspects, operates, and cleans their Jeeps
- Repetitive motion involves climbing in and out of the jeep, reaching overhead and across at chest level
- Maintain efficient, daily contact and adequate radio communication with the reservation staff to assure timely tour departures and accurate Jeep assignments
- Safely operates the Jeep through challenging city traffic, varied terrain, in all types of weather conditions, while crafting entertaining and informative tours
KEY METRICS
- Internal and External Customer satisfaction: Pink Listens, comments/feedback.
- Reliability/availability good attendance record, willing to work extra shifts during peak times
- Quality of tour: driving skills, knowledge of the resources, fun
- Safety - follows all SMITH guidelines and has a good safety record
- Ongoing educational pursuits to enhance interpretive and informational skills
QUALIFICATIONS & ESSENTIAL REQUIREMENTS
- Must be 25 years of age or older with an excellent driving record
- Must pass a DOT physical
- Effective communication skills: energetic, outgoing, entertaining speaker
- Team player that is self-motivated and takes initiative
- Good judgment and problem-solving skills
- Passionate about the outdoors with an interest in flora, fauna, history, archaeology, and geology
- Able to endure weather extremes in a physical-oriented job
- Defensive driving skills and a driver's license clear of major moving violations
- Can endure frequent bouncing up and down in the driver's seat as a result of driving on rugged trails, washboard gravel roads, and climbing up and over rocks on the off-road portions of our tours
- Able to walk on dirt trails, uneven ground, and rock formations to point out scenic views and rock structures
- Must be able to speak and hear clearly to provide quality customer service
- CPR/First Aid certified - able to remain calm and effective when dealing with medical emergencies encountered
Skills
Preferred- Interpersonal Skills
- Communication Skills
Behaviors
Preferred- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Salary : $200