What are the responsibilities and job description for the Sales Manager position at Pink's Windows?
Overview
Established in 2020, Pink’s was born out of the desire to bring dignity back to the blue collar service industry. Tired of the stigma of workers showing up late or saying they would fix something that they never got around to, Pink’s is here to change the narrative by bringing back the days of knowing and trusting the people working on your home or business. Pink’s is founded on the idea of world class service at a fair price and our Brand Promise is to be The Best Houseguest Ever. If you possess a passion for delivering unparalleled customer service and desire to be part of a company with a remarkable culture, we look forward to meeting you! We are looking for two Sales Managers to join our team in the Stamford, Bridgeport, and Milford areas.
Our Sales Managers play a pivotal role within our organization, embodying the company culture and serving as the face of our window cleaning services in their designated community. The Sales Manager is responsible for a wide range of duties, including sales, overseeing and leading technicians, client communication, job scheduling, and ensuring the highest standards of service quality and customer satisfaction.
Key Responsibilities
- Grow sales pipeline through community networking, establishing referral partners, and self-generation.
- Timely follow up on leads, set appointments, estimate jobs and close sales.
- Act as the steward of the company culture, promoting quality and an exceptional customer experience.
- Handle all direct client communications via phone, text, and email, ensuring prompt and clear responses.
- Manage job scheduling and maintain a strong understanding of job locations for efficient routing.
- Send out quotes and accompany potential clients on property inspections.
- Build and maintain relationships with homeowners, restaurant managers, HOA Associations, Property Management Groups, and local businesses.
- Conduct follow-ups with clients post-service to ensure satisfaction and address any concerns.
- Carry merchandise kits, including towels, hats, socks, shoe booties, and thank you cards for touch-ups and gifts.
- Ensure safety compliance in van operations.
- Oversee inventory management, including soap, towels, and equipment.
Skills and Qualifications
- Proven sales and lead generation skills.
- Prior estimating experience.
- Excellent communication skills both written and verbal.
- Strong commitment to exceptional customer service and responsiveness.
- Ability to manage multiple tasks efficiently, with strong attention to detail.
- Demonstrated leadership abilities and experience in managing a team.
- Strong problem-solving skills and the ability to handle client concerns effectively.
- Hospitality Experience is a plus.
- B2B experience preferred.
Additional Requirements
- Uniform: The Sales Manager is required to wear the company uniform at all times while representing the company.
- Flexibility: Ability to adapt to changing schedules and job demands.
- Community Engagement: Active involvement in the local community to promote the company's services.
Compensation
$80,000 - $100,000 (Base Commission)
This role is essential to our company’s success, ensuring that we deliver outstanding service and maintain a strong presence in the community. If you are a dedicated and dynamic professional with a passion for excellence, we encourage you to apply.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Sales: 2 years (Preferred)
Work Location: On the road
Salary : $80,000 - $100,000
