What are the responsibilities and job description for the Valet/Bellman position at Pink Shell Beach Resort and Marina?
Job Overview
Pink Shell Resort are seeking a dedicated and friendly Valet/Bellman to join our team. The ideal candidate will be responsible for providing exceptional customer service to our guests, ensuring their arrival and departure experiences are seamless and enjoyable. As a Bellman, you will play a crucial role in creating a welcoming atmosphere and assisting guests with their luggage, transportation needs, and inquiries about the hotel and surrounding area.
Responsibilities
- Opens car doors for all guests
- Welcome guests by name upon their arrival and departure to provide excellent customer service
- Assist guests with moving luggage to a secure area and perform any other requested services
- Drive guest vehicles to the parking lot and retrieve them in an efficient and safe manner
- Follow existing valet processes to correctly document each vehicle’s parking location on the claim ticket
- Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot
- Answer guests’ questions regarding local attractions, hotel amenities, and other available services
- Gives clear directions to all hotel facilities, guest rooms, and local area attractions
- Assists valet with parking cars as needed
- Delivers packages, faxes, and messages to guests
- Tags and stores baggage for guests as needed
- Maintains accurate records of incoming and outgoing baggage
- Arranges transportation for guests
- Performs other duties as assigned
- Ensures the front entrance and bell stand are kept clean
Skills
- Previous experience in customer service or hospitality is preferred.
- Exceptional guest relations skills with a focus on providing outstanding customer service.
- Bilingual skills are a plus, enhancing communication with diverse guests.
- Strong organizational skills and attention to detail to manage multiple tasks efficiently.
- Familiarity with manual transmission vehicles is beneficial for driving duties.
- A background as a delivery driver or in a dealership setting can be helpful but is not required.
Join our team as a Valet/Bellman and contribute to creating memorable experiences for our guests through exceptional service and hospitality.
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Tips
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Fort Myers Beach, FL 33931 (Required)
Ability to Relocate:
- Fort Myers Beach, FL 33931: Relocate before starting work (Required)
Work Location: In person
Salary : $13
