Investigations Center Team Lead

170 Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Job Summary

The Investigations Center Team Lead, assigned to one of Pinkerton's largest global clients, is responsible for developing and managing the operations of the Investigations Center team. The Team Lead may also conduct various analytical and investigative services.

Essential Functions

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Develop procedures and policies based on the client's operational guidelines, industry standards, and best practices.
• Serve as a subject matter expert by providing effective analysis to guide decision makers.
• Provide leadership and day-to-day guidance to the Investigations Center team.
• Serve as the decision-maker, as directed by the Investigations Manager.
• Provide on-going communication and direction.
• Coordinate the team's schedule and paid time off requests.
• Ensure all services are conducted in a timely and professional manner with special attention to quality and accuracy.
• Communicate all service delivery concerns with the appropriate management personnel.
• Establish and manage investigative files for all new cases, including data input to maintain current files.
• Independently conduct investigations involving medium to high levels of complexity.
• Prepare, review, and edit all submitted analysis and investigative reports to ensure accuracy, investigative sufficiency, and professional quality.
• Conduct all-source collection and research, analyze, evaluate and integrate data from multiple sources, identify intelligence gaps, and specify collection requirements to produce assessments and recommendations.
• Extract essential information and analysis from investigations and intelligence products and synthesize the information into actionable reports.
• Participate in designated training sessions/seminars and review company training materials.
• Identify information and/or security gaps and recommend mitigation strategies.
• All other duties, as assigned.
  
  

Education, Experience, And Certifications

Bachelor's degree in criminal justice, law enforcement, or statistical analysis with at least five years of experience with corporate or supply chain investigations, national security, or criminal intelligence analysis including OSINT. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies

• Interview/interrogation skills.
• Able to write detailed, accurate, complex investigative and business correspondence and present information in one-on-one and group situations.
• Able to interact effectively at all levels and across diverse cultures.
• Serve as a positive team leader.
• Able to analyze complex situations and recommend solutions.
• Effective multi-tasker and workload organizer.
• Able to carry out responsibilities with little supervision.
• Client orientated and results driven.
• Able to adapt as the external environment and organization evolves.
• Consistently delivers on commitments and achieves expected business results.
• Computer skills; Microsoft Office.
  
  

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting and/or standing.
• Must be able to work in a 24/7 environment, which includes shift work (day, swing and grave with weekend coverage).
• Travel, as required.
  
  

Salary & Benefits Information

Rate of pay: $105000 / year.

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.