What are the responsibilities and job description for the Insurance Customer Service Representative position at Pinkerton Payroll & Insurance?
Job description
Job Title: Insurance Customer Service Representative
Position Summary
Pinkerton Payroll & Insurance is an independent insurance agency in Venice, FL and is seeking an experienced customer service representative to support our personal & commercial insurance lines.
2 years of customer service experience required. A 4-40 license or 2-20 insurance license is required.
We are looking for a detail-oriented, "people" person who enjoys the challenges of a fast-paced drug-free working environment and moving between autonomous and team projects and duties. If you like interacting with a variety of customers and taking satisfaction knowing that they can depend on you, then you might be the person we're looking for.
Essential Job Duties & Responsibilities
- Provide support to the insurance agents and staff for our personal & commercial lines of business.
- Process new and renewal business, endorsements, and cancellations
- Post Payments, address billing questions
- Maintain an understanding of the underwriting guidelines of various carriers
- Problem solve and strengthen relationships with new and existing clients.
- Able to work independently and with a team.
- Demonstrate efficiency and flexibility in performing detailed tasks in a fast- paced work environment with frequent interruptions.
Qualification Requirements and General Knowledge
- Excellent communication skills (oral and written)
- Computer proficient (Windows PC)
- Strong customer service skills
- High level of problem-solving ability/Critical Thinking
Education and Certification Requirements
- High school diploma or equivalent
- Florida 4-40 or Florida 2-20 License
Job Type: Full-time, Monday – Friday 8:30 – 5pm in office setting (no remote/no weekends),
Benefits:
- 401(k) Matching
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
Salary: negotiable/commensurate with experience.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Relocate:
- Venice, FL 34293: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: From $47,840.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $47,840