What are the responsibilities and job description for the Physical Security Technology and Projects Manager position at Pinkerton?
170 Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.
The Physical Security Technology and Projects Manager will be responsible for supporting the global security systems and technology department through the following functions: System administration, configuration management, routine maintenance, performance tuning, and troubleshooting to maintain system integrity. The Physical Security Technology and Projects Manager will provide technical oversight and assistance to regional locations for all their physical security technology needs
- Represent Pinkerton’s core values of integrity, vigilance, and excellence.
- Support management with project planning and coordination to meet commitments on time and within resource limitations; with management approval, determine requirements, establish priorities, and monitor progress.
- Evaluate project status and resource utilization, implement changes as needed, review status reports prepared by project personnel and modify schedules or plans as required.
- Meet regularly with client representatives for status updates, address any actual or potential problems, provide support during service level changes, support security planning, assessments, and surveys, review and update post orders.
- Implement, maintain, audit, and improve electronic security technology including our security systems, servers, software, and systems integration.
- Support the administration and documentation of our electronic security technology and provide training and support.
- Interact with third-party companies and vendors with regards to electronic security technology projects, service, and maintenance.
- Assure quality control of electronic security systems installations.
- Manage and prioritize multiple large physical security projects simultaneously.
- Analyze existing systems processes and develop and implement recommended improvements.
- Assist and advise field technical personnel on specific system response and operational theory.
- Manage projects involving security system configuration, implementation, and commissioning.
- Be relied upon as a subject matter expert.
- All other duties, as assigned.
Bachelor’s degree preferred with 5 years of relevant technology systems experience supporting physical security programs.
- Physical Security technology systems experience.
- In-depth experience in a security role, which includes some combination of the management of electronic security technology, project management, and providing security systems support in a large-scale environment.
- Expert level knowledge of CCURE 9000 and Victor VideoEdge.
- Experience with other relevant security systems.
- Experience with server administration.
- Exposure to sensitive and confidential information.
- Understanding of electronic security network infrastructure and architecture.
- Strong experience with enterprise security systems and communications.
- Ability to thrive in a rapidly changing environment with limited instruction.
- Strong teamwork abilities-able to communicate and work effectively in a large environment with attention to detail.
- Ability to work independently as well as part of a team.
- An analytical mind that can solve complex issues while remaining data informed.
- Strong project management skills.
- Strong working knowledge of security alarm systems, analog and digital video systems administration, access control system administration, security system integration and system redundancy design.
- Strong knowledge of networked physical security system and protocols (e.g. IP intercoms, IP cameras, digital recorders, access control controllers, alarm devices, and alarm panels).
- Technical and Professional Knowledge: Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related area; remains current with developments and trends in areas of expertise.
- Ability to be on-call as a part of a security on-call rotation and to work occasional nights and weekends as needed.
- Regular computer usage
- Ability to adjust focus between close and distance vision.
- Must be able to see, hear, speak, and write clearly to communicate with employees and/or customers.
- Occasional reaching and lifting of small objects and operating office equipment.
- Frequent sitting, standing, and/or walking.
