What are the responsibilities and job description for the Shop Supervisor position at PINKO?
We are seeking a motivated and experienced Shop Supervisor to lead our team at Bloomingdale Atlanta. As a key member of our organization, you will be responsible for guiding and supporting your team to achieve our objectives and drive sales growth.
To succeed in this role, you should possess excellent interpersonal skills, be goal-driven, and have the ability to manage daily activities efficiently. A strong background in retail, particularly in luxury fashion brands, is essential.
Key Responsibilities:
- Monitor KPIs and team performance, providing regular reports to the Retail Manager.
- Deliver exceptional customer service, ensuring a seamless shopping experience.
- Implement CRM strategies to build a loyal customer base, driving concession revenue growth.
- Create and execute plans to achieve targets, empowering team members with skills to improve confidence, product knowledge, and communication.
- Promote a positive and inclusive work environment, fostering team growth and development.
- Maintain high stockroom standards, ensuring accurate product assortment on the sales floor.
Ideal Candidate Profile:
- At least 2 years of experience in retail management, specifically in luxury fashion brands.
- Able to work independently and adapt to dynamic environments.
- Excellent communication skills, with a strong focus on teamwork and cooperation.
- Strong organizational and time management skills, with a positive and constructive attitude.
