What are the responsibilities and job description for the ASST BRCH OPS MGR I position at Pinnacle Bank/Bank of Colorado?
Description
GENERAL SUMMARY:
Oversees day-to-day operations for the branch and assist operations manager of the location. Assists with supervision of the daily activities of retail branch personnel.
RESPONSIBILITIES AND DUTIES:
- Assists Operations, including making sure bank policy and procedures are followed.
- May perform personal banking duties including advising customers of all bank services, opening new accounts, and teller functions.
- Assists with supervising employees to meet branch goals including obtaining fee include and meeting budget. This is accomplished by assigning work, taking actions to ensure quality work for customers, scheduling, conducting performance reviews, recommending salary actions, and providing training for staff.
- Promotes bank services. Participates in various professional and personal activities within the community.
- Performs customer service related duties such as answering telephone inquiries, closing accounts, ordering checks and ensuring appropriate levels of customer service.
- Assists with compliance of branch with bank policies and guidelines.
- Review reports, audit board and NSFs.
- Assist with budget preparation.
- Ability to maintain regular and reliable attendance.
- Performs any other duties/projects as assigned.
KNOWLEDGE, SKILL, AND ABILITIES:
- Full knowledge of banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
- Knowledge and expertise in all deposit account products and services.
- Knowledge of bank operations.
- Knowledge and work experience that demonstrates effective abilities to supervise the department.
- Skill in communicating with clients and co-workers in courteous and professional manner.
- Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier
- Ability to maintain a high level of confidentiality.
- Ability to train employees.
- Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank’s goals of meeting the customers needs is being met.
- Ability to demonstrate accuracy and efficiency in a fast-paced environment.
- Ability to function as a team player.
EDUCATION AND EXPERIENCE:
- High school graduate or equivalent.
- Prefer 2-3 years related banking experience.
PHYSICAL REQUIREMENTS:
Seeing: 75-100%
Must be able to greet customers read documents, use computer
Hearing: 75-100%
Must be able to communicate with customers and co-workers
Standing/Walking: 75-100%
Must be able to visit customer
Lifting/Pulling/Pushing: 25-49%
Climbing/Stooping/Kneeling: 25-49%
Fingering/ Grasping/Feeling: 75-100%
Must be able to use computer, write
PHYSICAL DIMENSIONS:
Medium Work: Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.
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About Pinnacle Bank/Bank of Colorado
We take pride in our heritage as a family-owned, community bank. Our commitment to our customers and community is at the forefront of how we do business.
We are a Nebraska-based banking organization founded in 1938 in Palmer, Nebraska. Today, we have branches in Arizona, Colorado, Kansas, Missouri, Nebraska, New Mexico, Texas and Wyoming.
As we grow, our commitment to our customers and community remains as strong as ever. We specialize in building lasting banking relationships with the businesses, farms and families we serve. We also prioritize taking an active role in our communities through charitable giving and volunteering.
At Pinnacle Bank, we are ready to help your company with business checking and savings accounts, commercial loans and lines of credit and treasury management services.
We also offer personal banking services, including accounts, mortgages, personal loans and technology products.
We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines. Other benefits include:
We are a Nebraska-based banking organization founded in 1938 in Palmer, Nebraska. Today, we have branches in Arizona, Colorado, Kansas, Missouri, Nebraska, New Mexico, Texas and Wyoming.
As we grow, our commitment to our customers and community remains as strong as ever. We specialize in building lasting banking relationships with the businesses, farms and families we serve. We also prioritize taking an active role in our communities through charitable giving and volunteering.
At Pinnacle Bank, we are ready to help your company with business checking and savings accounts, commercial loans and lines of credit and treasury management services.
We also offer personal banking services, including accounts, mortgages, personal loans and technology products.
We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines. Other benefits include:
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at personnel@pinnbank.com or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the [EEO KNOW YOUR RIGHTS] and [PAY TRANSPARENCY STATEMENT].
