Fraud Officer

Job Description

Job Description

Description

GENERAL SUMMARY :

Responsible for administering a corporate fraud program for all charters in the Pinnacle Bancorp, Inc. holding company. Administers the corporate fraud responsibilities of each charter’s Security Program to detect and prevent potential fraud if possible. Identifies and investigates any significant occurrences of fraud in a timely manner, and ensure prompt reporting and follow up, and remedial training is done. Serves as a resource for all fraud related issues for all charters.

RESPONSIBILITIES DUTIES :

1. Responsible for case reviews in Verafin TMS software. Assigns reviews all appropriate reports and supporting materials on a charter-by-charter basis to detect and identify possible illegal or fraudulent activity involving customer accounts, employee conduct, and other business transactions that may adversely affect the bank(s). Reports will cover such areas as ENFACT, EOD, CAMS Debit Card Alerts, and new customer accounts.

2. Investigates and takes appropriate action such as placing holds or closing accounts when potentially fraudulent activity is detected. This will involve working with Senior and branch Management, law enforcement and / or other governmental units, and obtaining information from employees, customers, or designated bank charter contacts. Works with Operations Center or Audit Department personnel to analyze and document financial malfeasance or fraudulent activity.

3. Provides guidance, direction, and training on fraud detection and prevention to employees of all charters. Develops and recommends policy or procedure changes to address fraud risk. Identifies current fraud issues and trends that could impact company and presents appropriate employee training programs.  Regularly communicates information via bulletins, PinnPress or other update media on fraud prevention.  Provides daily guidance upon request to employees as to potential fraud involved with electronic banking or other transactions such as forged or counterfeit checks.

4. Maintains comprehensive knowledge of the Bank Protection Act and its implementing regulations, FDIC regulations, Bank Bribery Act, Bank Secrecy Act and UCC. Monitors industry update communications daily for methods to reduce bank’s fraud risk. Attends training as needed to stay abreast of fraud issues. Participates in local (FILA / FISA) and state security and fraud trade organizations. Completes all assigned internal training classes and provides input on content and direction for corporate fraud training.

5. Develops a network of fraud industry professionals including law enforcement to help identify common fraud trends and assist in investigating fraud cases. Investigates and files all required fraud related Suspicious Activity Reports (SARs), and / or appropriate law enforcement reports. Serves on SAR Committee (SARC) to determine when SARs are to be filed. Maintains records of investigations and filed SARs and provides required periodic Board reports. Provides input from fraud perspective on annual risk analysis when requested.

6. Administers corporate Identity Theft / Red Flags awareness and prevention program designed to protect the bank and customers from the implications of identity theft. Maintains Fraud section of the Financial Intel SharePoint site, the Fraud Policy and Governance, and the Fraud Manual as a resource for all employees. Issues updates and revisions as necessary. Issues updates and revisions as necessary.

7. Provides support to Support Center employees on issues arising from customer information requests such as subpoenas, search warrants or Right to Financial Privacy Act requests.  Maintains knowledge of the Pinnacle Employee Code of Ethics.

8. Regular and reliable attendance.

9. Other duties as assigned by management.

KNOWLEDGE, SKILLS, AND ABILITIES :

• Knowledge of bank fraud and bank operations.  Verafin knowledge a plus.
• Skill in excellent verbal and written communication.
• Skills in Computer proficiency and general word processing.
• Skills in problem solving and ability to organize and handle multiple tasks at same time.
• Ability to work with all levels of bank management.
• Ability to maintain confidentiality at the highest level.
• Ability to recognize the sense of urgency needed for most projects the incumbent will face.

EDUCATION AND EXPERIENCE :

PHYSICAL REQUIREMENTS :

Seeing : 75-100%

Able to read computer screens

Hearing : 75-100%

Able to communicate with

Standing / Walking : 50-74%

Climbing / Stooping / Kneeling : 0-24%

Lifting / Pulling / Pushing : 0-24%

Fingering / Grasping / Feeling : 75-100%

Typing on computer

PHYSICAL DIMENSIONS

Light Work : Exerting up to 20 pounds of force occasionally, and / or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.  Job involves sitting most of the time.

NOTE : The statements herein are intended to describe the general nature and level, or work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel so classified.

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