Team Leader Casey House

JOB TITLE: CASEY HOUSE - TEAM LEAD

PROGRAM: Casey House

STATUS: Full-Time, (35 hours per week)

FLSA DESIGNATION: Non-Exempt

REPORTS TO: Residential Manager

DEGREE: High School Diploma with at least 3 years relevant experience or Associates Degree

EXPERIENCE: Experience working with at-risk youth in a residential setting preferred.

Supervisory experience strongly preferred

SALARY RANGE: $16.70/Hour

OVERVIEW:

The Casey House Team Lead is responsible for supporting the Agency initiative of providing a safe, secure and efficient environment for those in Casey House Runaway and Homeless Youth Shelter while promoting positive youth development; in addition to demonstrating knowledge of the Mission and services of Pinnacle Community Services, Inc. (PCS).

AGENCY REQUIREMENTS:

• Valid driver’s license
• Reliable transportation
• Flexible schedule
• Availability to include 4 weeknights and 1 weekend shift; subject to change based on Program need
• Annual physical

BENEFITS:

• Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service)
• Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment
• Flexible Spending accounts for both health and dependent care
• Employee Assistance Program available
• Employer paid short- and long-term disability insurance available
• Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service)
• 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan
• Mileage Reimbursement
• 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO)
• Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays
• 1 Wellness Day yearly
• Wage/Longevity Bonuses available
• Attendance Bonus available bi-annually
• Bereavement Leave – 4 work days of leave with pay available
• Staff Recognition/Staff Appreciation events
• Team Building and In-House training available offering learning and educational opportunities

SKILLS:

• Ability to work in a crisis setting
• Ability to work with adolescents
• Ability to supervise a team of staff

AGENCY EXPECTATIONS:

• Demonstrates knowledge of the program, Mission, and services of PCS.
• Complies with all policies and procedures of PCS (including NASW Code of Ethics, Collective Bargaining Agreement, and Corporate Compliance policies) and all governmental and legal requirements.
• Attends and participates in appropriate Agency staff trainings and meetings.
• Advocates for cultural diversity/sensitivity as appropriate.
• Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory notification.
• Experience and knowledge on the use of computers, cell phones, and a broad understanding of using the Internet and e-mail in the workplace.

JOB RESPONSIBILITIES:

• Maintains a safe and comfortable environment for all youth in residence at all times.
• Answers incoming telephone calls from the public, assesses crisis situations and takes appropriate action in a polite and welcoming manner.
• Conducts intakes as needed and ensures that all admission procedures are completed in a thorough and legible manner.
• Maintains confidentiality of all client information, identity, and documentation.
• Introduces and orients youth to all residential procedures including HIV/AIDS precautions, child abuse recourse, fire safety, resident guidelines and other assigned tasks as directed.
• Sustains availability, punctuality and consistency in reporting for scheduled work shifts to assure coverage.
• Conducts and assures daily logs/documents are fulfilled per shift needs; including but not limited to education log, free time, communication binder.
• Assists and reports maintenance needs to Resident Manager to ensure a healthy and safe environment for youth in residence.
• Maintains awareness of the whereabouts and safety of all youth both residents and LEAP/Transitional/Drop-in Youth at Casey House at all times.
• Assisting residents with meal prepping, cooking dinner, and daily menus.
• Refers youth to Residential Manager, Case Manager or Program Director for LEAP/Transitional Services.
• Assist in developing, implementing and coordinating Positive Youth Development evening activities for residents.
• Support and assist Residential Manager with monthly schedule assuring proper coverage as changes arise.
• Rotate with other program staff to provide 24/7 emergency coverage.
• Provide Residential Manager/Program Director with 24 hour on-call availability by phone.
• Provide support and encouragement to Resident Care Workers as directed by Residential Manager.
• Assist Residential Manager with disciplinary decisions regarding youth in residence who do not comply with the Casey House Placement Agreement.
• Assist Residential Manager with staff training and materials in compliance with OCFS requirements.
• Assists Case Manager/Residential Manager with case management for youth in residence as directed.
• Monitors RCW daily paperwork to ensure accuracy and completeness.
• Completes 40-hour mandated training requirements per OCFS as well as all other mandated trainings.
• Participates actively in ongoing professional development as required.
• Handles transportation duties on occasion, as directed by Supervisor.
• Meets on a regular, planned basis with the Residential Manager for supervision.
• Performs other duties assigned by Administration.

DISCLAIMER:

The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.

EOE STATEMENT:

It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.