Facility Operations Manager
The Facility Operations manager of the operations and maintenance program for multiple assigned metropolitans, water & sanitation, park and recreation, and fire protection / emergency service Districts, Authorities, and Municipalities. Including oversight of service contractors to ensure safe, quality, and cost-effective work. The Facility Operations Manager develops scopes of work, recommends contractor selection, reports, and problem-solves, administers contracts, and validates completed work by performance-based service contracts. Regular and recurring site visits are performed throughout the growing season (April-October) and the off-season (November-March). They serve as a resource to the District Manager, Board of Directors, Developer, and constituents for issues related to operations and maintenance and district-owned assets.The position requires strong analytical skills, communication skills, organizational skills, and presentation skills, and the ability to balance multiple deadlines and priorities.
This position is housed in the Capital Infrastructure and Facilities Management Department and reports to the Director of Capital Infrastructure and Facilities Management while working closely with the Assistant Director of Capital Infrastructure and Facilities Management. It requires strong problem-solving skills and experience in property and operations management. The position requires working well under pressure to meet deadlines and follow through on assignments.
Organizational Competencies and Cultural Values Summary :
PCGI's work culture encompasses the values of excellence, teamwork, respect, effective leadership, and exceeding expectations. Employees and the Executive Leadership Team promote and support our non-negotiables of Graciousness, Respectfulness, Responsibility, Team Focus, Awareness, Integrity, and Hunger. This position is expected to demonstrate PCGI's company culture and values, working cooperatively to identify and implement systems and resources across the department and assist in the implementation of PCGI's vision and annual goals.
Major Responsibilities :
Service Contractor Oversight
- Oversee O&M activities to preserve standards and schedules in a safe, quality-focused manner
- Perform facility troubleshooting maintenance and minor repair functions
- Organize and host conduct meetings to coordinate work scope and schedule
Conduct site observations to ensure contracted scope accountability, identify maintenance needs, issue contractor work requests, coordinate, and track action items
Conduct and / or facilitate inspections to evaluate contractor performance, assess capabilities, implement corrective measures, and identify alternative solutions to meet service needsMaintain a working knowledge of industry service contractor capabilities, proficiencies and service areasAdminister contractor emergency contact directory and coordinate after-hour response requiring a rotating on-call availabilityOperations and Maintenance Program Management
Develop scopes of work, issue requests for proposals, administer bid processes, evaluate proposals, provide assessments, conduct interviews, and prepare recommendations for enhancements and operations maintenancePrepare, manage, and report on the O&M plan, service schedule, and all other applicable updatesMaintain a working knowledge of district assets, locations, and maintenance requirementsManage facilities operations and maintenance during warranty for district-constructed assets and coordinate with capital project managers to facilitate the transition out of warranty
Manage landscape and special construction projects related to district facilities maintenanceReview, validate, and negotiate change order requestsAsset Management
Develop annual district operations plans and schedulesPrepare asset listings, condition assessments, and life-cycle analysis and assist in replacement reserve studiesAdminister utility locate requests and coordinate locating of district assetsConduct playground inspections for code compliance and issue evaluation reportsBudgeting and Payments
Administer, analyze, track, and prepare reports detailing O&M budget status and present status to the district board of directors in public board meetingsPrepare and assist with approvals of O&M budgets in collaboration with representatives of the Board of DirectorsAnalyze, forecast, track and report on O&M budgetValidate invoices and assist with the interdepartmental payables processInter-Government / Constituent Relations
Acts as liaison on behalf of the clients with contractors, city departments, and constituents to represent client's interestsDevelop and maintain productive working relationships with developer representatives, community management staff, property managers, service contractors, consultants, jurisdictional agencies, and utility companiesCommunicate status, respond to requests, and coordinate with internal and external teamsAccountable to the Board of Directors for facilities management of the districtInteroffice Relations
Works closely with the accounting department to provide financial support related to facilities operationsWorks closely with District Administrators and District Managers to problem-solve and coordinate transactions and requestsWorks closely with the Capital Team to ensure proper asset recording and / or transferOther Duties as Assigned
Completes other duties as assignedSupervised by : Director of Capital Infrastructure and Facilities Management and Assistant Director of Capital Infrastructure and Facilities Management
Oversees : Service Vendors and Contractors
Qualifications :
To perform this job successfully, an individual must be able to perform each major responsibility satisfactorily. The requirements listed below are representative of the skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General Skills and Abilities :
Ability to operate computers using Microsoft Windows and Microsoft Office including Outlook, Word, and Excel, as well all additional relevant and required computer hardware and softwareDemonstrated knowledge of industry practices and terminologySituational awarenessAbility to identify problems then develop and implement solutionsStrong reasoning, judgment, problem-solving and conflict resolution skillsFlexibility and versatility to prioritize and manage projects to completion under multiple, rapidly changing requestsExcellent organization and attention to detailMotivated, driven and engaging demeanorAbility to anticipate the needs of clients and team membersAble to work well under pressure, meet deadlines and follow through on work assignmentsCollaborative work style with an emphasis on building and fostering relationshipsStrong interpersonal skills, ability to communicate well at all levels of the organizationHigh level of integrity and dependability with a strong sense of urgency and results-orientationInspires and motivates others to perform well and accepts feedback from othersMust be willing to carry out company goals and policiesImproves and promotes quality and demonstrates accuracy and thoroughnessWilling to continue professional developmentLanguage Skills :
Ability to communicate (speak, read and write) in English with individuals in person, by telephone, and by emailAbility to read, analyze, and interpret various documents and service plans agreements in EnglishAbility to compose business correspondence to a variety of audiencesAbility to effectively present information and respond to questions from directors, managers, consultants, constituents, various groups, and staffMathematical Skills :
Ability to calculate figures and amounts as required in maintaining and reporting expenses, estimates, budgets, discounts, interest, proportions, percentages, areas, volumes, and circumferencesAnalytical and detail-orientedReasoning Ability :
Ability to solve practical problems and deal with a variety of Board of Directors, constituents, service vendors, and consultantsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formEducation & Experience :
Three (3) years of progressively responsible, hands-on experience in property / facilities management or project managementBachelor's degree in project management or landscape management preferredWorking knowledge of city and state government processes as related to special districtsAny combination of the required education and experience providing the required skill and knowledge for successful performance may be consideredEquipment : Must be able to operate a computer, fax machine, copier, telephone, motor vehicle.
Physical Demands : The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position involves work in an office and outdoors at various project sites. The estimate is 25% indoors and 75% outdoorsWhile performing the duties of this job, the employee is regularly required to stand and walkHas frequent need to perform the following physical activities : bend / stoop / squat, climb stairs, push or pull, reach above shouldersConstant needs to perform the following physical activities : writing / typing, grasping / turning, and finger dexterityLifting / carrying less than 25 pounds frequentlyVision requirements : constant needs to read manuals, reports, financial statements, complete forms, and view the computer screenHearing requirements : constant needs to communicate over the telephone and in personDriving Requirements :
Must possess a valid Colorado Driver's License and a clean driving record to operate a company-owned fleet vehicleAbility and means to travel locally as needed, proof of liability and property damage insurance on vehicle used is requiredWork Environment :
Professional appearance and dress consistent with the desired corporate imageThe work environment characteristics described here are representative of those an individual may encounter while performing the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWhile performing the duties of this job, the individual regularly works in an office environment and does not work near moving mechanical parts. The noise level in the work environment is quiet to moderateOccasional early morning, evening, and weekend hours may be required as job duties demandBenefits Offered
Benefits : 401k Retirement Plan
Car Fleet for Business Use
Insurance : Medical Insurance
OAP PlansTraditional PPO PlansDental Insurance
Vision Insurance
Life and AD&D Insurance
Long Term Disability Insurance
Short Term Disability Insurance
Health Savings Account (H.S.A.)
Flexible Spending Accounts (F.S.A. : Medical, Limited, and Dependent Care)
Additional : Paid Time Off
Holiday Time
Position Information
Location : Loveland, CO
Position Status : Full Time Employment
Job Category : Capital & Facilities
Work Experience
Required : 3 years of progressively responsible, hands-on experience in property / facilities management or project management
Preferred : Working knowledge of city and state government processes as related to special districts
Education level Required : Bachelor's Degree in Project Management or Landscape Management Preferred
Salary : $50,000 -$65,000
Closing Date : 1 / 10 / 2024
Salary : $50,000 - $65,000
