What are the responsibilities and job description for the Dental Front Desk Receptionist position at Pinnacle Dental Group?
Our newly renovated, high-end dental practice is seeking a friendly, enthusiastic Front Desk Receptionist to join our growing team. Skills required for this position include organization skills, great communication skills, friendliness, technology adaptability, and willingness to learn.
Please send us your resume with a short introduction. We look forward to meeting you!
The ideal candidate MUST have:
- Must have a minimum 2 year experience working in a dental office as receptionist / front desk staffer
- Good computer skills and experience with dental practice management software
- Excellent phone etiquette when dealing with new and current patients
- Excellent communication and interpersonal skills
- Positive, cheerful, and customer-focused attitude
- Ability to deal sensitively and effectively with patients
- Available to work Saturdays
Responsibilities will include
· Answer phone calls and scheduling appointments
· Check-in patients and ensuring all of the required information is obtained and entered into the system
· Check-out patients, collecting payments, and scheduling follow-up appointments
· Verify dental benefits and update this information in the system
· Confirm appointments and recall in line with office protocol
· Enter procedure codes in the system and putting together/presenting treatment plans
· Effectively communicate with clinical staff and providing support when needed
This role must be able to work from 8AM – 5PM 2-4 days a week, including Saturdays
Job Types: Full-time, Part-time
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Dental receptionist: 1 year (Required)
Work Location: In person
