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Assistant GM Pearl

PINNACLE FIT CLUBS LLC
Pearl, MS Other
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/4/2025

Job Details

Level:    Entry
Job Location:    Pearl Fitness LLC - Pearl, MS
Position Type:    Full Time
Salary Range:    Undisclosed
Job Shift:    See Job Description

Description

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club.

 

Essential Duties and Responsibilities

  • Assist in recruiting, hiring, training, and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
  • Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
  • Assist with Staff Management and provide backup support to Club Manager as needed.
  • Assist in scheduling and supervising staff.
  • Member service oversight - Ensuring staff always provides a superior customer experience.
  • Assist in resolving or escalating employee issues or concerns.
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues, and questions.
    • Assist in overseeing cleanliness and maintenance of facility.
    • Assist in ordering of supplies using specific budget based on club requirements.
    • Assist in tracking statistics and reports (weekly, monthly, and annually).
    • Backup support for any employee who is absent.

 

Benefits

  • FREE Black Card Membership!
  • Paid Time Off (PTO)
  • Health Insurance - First of the month following hire date
  • Medical & Prescription drug plans
  • HSA (Health Savings Account)
  • Dental
  • Vison
  • Life/AD&D
  • Voluntary Short Term Disability (STD)
  • Voluntary Long Term Disability (LTD), and other additional voluntary benefits!
  • 401k plan after 3 months of service

Qualifications


Qualification Requirements

  • Must have a satisfactory background check.
  • Superior customer service skills, preferably in the fitness industry.
  • Punctuality and reliability is a must.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency.
  • Hard working, enthusiastic, energetic, upbeat, and positive attitude!
  • Strong problem resolution skills.
  • Current CPR Certification required (employer-provided).
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.

 

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

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