What are the responsibilities and job description for the Hotel Manager position at Pinnacle Group LLC?
Job Summary
We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest experiences. This role requires a proactive approach to managing staff, ensuring guest satisfaction, and maintaining the overall quality of the hotel. The Hotel Manager will be responsible for budgeting, revenue management, and fostering a positive work environment.
Responsibilities
- Oversee all aspects of hotel operations, including front desk management, housekeeping, and maintenance.
- Ensure high standards of guest relations and satisfaction by addressing any concerns or feedback promptly.
- Supervise staff across various departments, providing training and support to enhance performance.
- Conduct night audits to ensure accurate financial reporting and compliance with company policies.
- Develop and manage budgets, analyzing financial data to optimize revenue and control costs.
- Implement effective marketing strategies to promote the hotel and attract new guests.
- Maintain compliance with health and safety regulations while ensuring a clean and welcoming environment for guests.
- Collaborate with department heads to streamline operations and improve service delivery.
- Stay informed about industry trends and competitor activities to maintain a competitive edge.
Requirements
- Proven experience in hotel management or a similar role within the hospitality industry.
- Strong knowledge of guest relations practices and front desk operations.
- Familiarity with night audit procedures and financial reporting is preferred.
- Excellent supervisory skills with the ability to motivate and lead a diverse team.
- Proficient in budgeting and revenue management techniques.
- Multilingual abilities are a plus, enhancing communication with international guests.
- A strong commitment to hospitality excellence with a focus on guest satisfaction.
- Ability to work flexible hours, including weekends and holidays as needed.
Join our team as we strive to create memorable experiences for our guests while fostering a positive workplace culture!
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $55,000 - $60,000