What are the responsibilities and job description for the Application Support Specialist position at Pinnacle Group?
Must be able to obtain security clearance.
- The Application Support Specialist and the Systems Engineer will be required to back each other up and backup the incumbent Cybersecurity Systems Engineer - Senior on some of the work, firewall rules, vulnerability scanners (Nessus, Qualsys) etc.
- Responsible for ensuring the operational readiness of SOC applications to include Splunk Enterprise Security, Splunk Phantom and Microsoft Sentinel.
- Would include NetWitness, Manidant Security Verification, and SightGain.
- Responsible for providing 24x7 support for SIEM (which is Splunk), SOAR, Docker systems.
- Contractors shall maintain a rotation of responsible personnel and provide the list to the SOC for who the on-call support person is.
- Personnel must respond within 1 hour of notification or alert and begin troubleshooting.
- Responsible for developing a backup and recovery system that allows for an application restoration with a Maximum Tolerable Downtime (MTD) of 4 hours.
- The system must have backup capabilities so that the Recovery Point Objective (maximum acceptable data loss for any event) is limited to 1 hour.
- Responsible for fully documenting and testing restore procedures to include full live restore of all applications annually.
- Backup and restore failures must be reported within one business day of identification.
- Responsible for planning and testing upgrades of the SIEM (Splunk Enterprise Security), SOAR, and Docker platforms.
- Responsible for maintaining the Docker Development and DSDL environment.
- Includes creation and updating of containers to be used by other SMI personnel.
- Assist the Systems Engineer in maintaining the Linux (Red Hat, CentOS, Ubuntu, etc.) systems and Windows Server systems.
Pay Range : $0-100
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. #LI-NT1
Salary : $100
