What are the responsibilities and job description for the Workplace Service Coordinator position at Pinnacle Group?
Workplace Service Coordinator
Mclean, VA
Onsite M-F
Pay Rate : $25.00 hourly
Contract : 6 months w possible extension
Job Requirements :
PREVIOUS RECEPTION OR CUSTOMER SUPPORT EXPERIENCE
Must have skills : CUSTOMER SUPPORT, CALENDAR MANAGEMENT,
Teachable skills : TECHNOLOGICAL SUPPORT, TICKET MANAGEMENT SOFTWARE,
Top Skills as outlined by Manager :
1.) Proficiency in Google products
2.) Customer Service Experience (customer facing and virtual)
3.) Ability to work an 8am - 5 : 00pm shift (potential for OT)
The Workplace Services Coordinator will report to the Manager, Workplace Services and will be responsible for the day-to-day hospitality requests and operations for the building's office space. The coordinator will also work directly with the Senior Coordinator, Workplace Services. Responsibilities include, but are not limited to : reception and guest services, providing welcome tours to new hires, assist with badging requests, re-arranging furniture (rolling chairs, rolling training tables), setting up power locations, assisting with catering set ups and clean up from events, gathering and managing lost and found items, delivering packages to employees, taking office supply inventories and overseeing the day porter service in the building. This position is fast paced and requires a high level of front facing and digital customer service. Time management skills and experience with ticket management a must.
Pay Range : $23.00 - $25.00
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
LI-SM4
Salary : $23 - $25