What are the responsibilities and job description for the Facilities Team Member position at Pinnacle Hospitality LLC?
Pinnacle Partnership is an independent, award-winning hospitality and development company headquartered in Spartanburg, SC. Our portfolio includes Class-A office, retail, residential, internationally recognized hotel brands, and distinctive restaurant concepts. Without exception, all of Pinnacle’s properties have been recognized with awards and honors in their respective brands and industries.
We create places of connection where people feel welcome through our gracious hospitality, entrepreneurial spirit, and rewarding growth. This distinct, hospitality-first approach powers lasting returns for our investors and our communities.
The Houseman plays a crucial role in maintaining the hotel’s cleanliness, ensuring a welcoming and safe environment for guests and staff. This position supports the housekeeping team by performing a variety of tasks, including cleaning public areas, assisting with room turnovers, and managing supplies.
Guest Areas
- Clean and maintain all public areas, including lobbies, corridors, elevators, restrooms, and meeting spaces.
- Respond promptly to guest requests for additional items such as towels, pillows, or toiletries.
Housekeeping Support
- Deliver clean linens, towels, and amenities to housekeeping staff or directly to guest rooms.
- Collect dirty linens and transport them to the laundry area.
- Assist in the setup and breakdown of furniture or equipment for special events or meetings.
Stocking and Maintenance
- Replenish housekeeping carts with supplies, including cleaning products and linens.
- Monitor and maintain inventory of cleaning supplies and amenities, reporting shortages to the supervisor.
- Ensure proper functioning of housekeeping equipment and report any maintenance issues promptly.
General Duties
- Ensure hallways and storage closets are clean, organized, and free of hazards.
- Handle trash and recycling removal from public and back-of-house areas.
- Follow all safety and sanitation procedures to comply with hotel standards and local regulations.
- Other duties as assigned
