What are the responsibilities and job description for the Sales & Event Coordinator position at Pinnacle Hotel Management?
Summary
This position will coordinate event needs and client events. The Events Coordinator will coordinate communication with other departments as requested by the Director of Sales and/or Sales Manager(s). At the Current Hotel, we focus on providing curated service and meaningful experiences. Responsibilities include working with front office, AV and FnB teams to ensure a high level of customer satisfaction.
The successful coordinator will create, manage contracts and quotes and lead the efforts for social and corporate functions.
Primary Job Responsibilities:
- Supporting Director of Sales by Performing administrative duties
- Answering phones and ensuring all inquiries are dealt with accurately, timely and in a professional manner
- Maintaining organization of office files and entries into CI/TY and Opera systems on a daily basis.
- Preparing Banquet Event Orders for weekly meeting and clients’ distribution.
- Event billing and revenue posting.
- Effectively and efficiently following up on proposals, contracts, appointments, and all assigned tasks.
- Coordinating client needs and client events.
- Maximizing food, beverage and auxiliary revenues by selling menus, themes and experiences/activities
- Room set up and servicing meeting needs if needed.
- Conducting site inspections.
- Assisting in selling of meeting rooms and additional services to companies or groups as needed.
- Maintaining and strengthening partnerships with local business.
- Participating in banquet menu reviews and changes.
- Distributing memos, BEO’s contracts and relative information to all department.
- Participating in weekly sales meeting.
- Providing follow-up communication with all client contacts after conclusion of event for feedback and future bookings
Essential Functions:
• Proficient in Microsoft Word, Excel, Power Point, and Publisher
• Create and prepare contracts using standard contract format for meeting space, groups and catering events
• Provide site tours as requested – available during all scheduled hours
• Each associate is expected to complete, within their ability, all reasonable requests by management.
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment.
- Team player.
- Refined verbal and written communication skills.
- Proficient knowledge of computer applications.
- Strong analytical, organizational and interpersonal skills.
- Minimum of 1-year sales/administrative or coordinator experience required, preferably in a hotel capacity.
- Previous experience in a hotel or restaurant customer service role preferred.
- Strong organization and computer skills required.
- Must be able to work independently and simultaneously manage multiple tasks.
- Must be outgoing and a proven self-starter.
- Weekends and holidays may be required as business needs warrant.
- Ability to effectively communicate (speak, read, write) with clients and co-workers and leadership.
- High attention to detail, speed and accuracy, follow-through, courtesy, cooperation with minimal supervision
Salary : $18 - $22