What are the responsibilities and job description for the Event Services Supervisor - Audio Visual Job at Pinnacle Live, LLC in California position at Pinnacle Live, LLC?
Event Services Supervisor
Salary : $25-28 / hr
Company Overview :
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. We’re looking for dedicated, determined people working behind-the-scenes to make it happen. Pinnacle Live is a Collaborative Crusader, empowering you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary :
The Event Services Supervisor is responsible for the supervision of floor operations, including setup, removal, and operations of technology equipment in a hotel environment, focusing on delivering unmatched customer service and providing overall positive experiences for our guests / clients. Business hours are Monday - Friday, 8 : 00 a.m. to 5 : 00 p.m. Extended business hours and weekends will be required.
Essential Functions :
- Supervise non-union, union, and contract labor to ensure all setup and strikes are completed according to Pinnacle Live’s standards.
- Ensure AM and PM shifts receive clear communication of daily expectations and that all log information is detailed and complete.
- Greet guests / clients before the event and provide clear instructions on how to operate equipment.
- Provide continued communication with clients to ensure the success of all events.
- Follow through on all client requests and look for opportunities to enhance the client’s event.
- Ensure all inventory is in good working order and in rental condition.
- Comply with and enforce all Company security and safety measures.
- Manage venue inventory and the location of equipment to ensure inventory is secure from theft and / or damage.
- Ensure any lost, stolen, or damaged equipment is immediately reported to the supervisor.
- Continually work toward updating and improving technical skills.
- Maintain accurate client event information in the Company’s billing / event order system.
- Review invoices with the client and obtain client’s signature on invoices and add-ons.
- Ensure all Company occupied areas are clean, organized, and up to Company standards.
- Perform other duties as assigned.
Education & Experience :
Required Skills & Knowledge :
Supervisory Experience : Indirectly provide oversight to technical crew for daily activities. Provide coaching, mentoring, and directing work.
Benefits :
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. We are committed to welcoming, valuing, and supporting every person and their unique contributions. We strive to create an environment where we actively embrace all forms of diversity.
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Salary : $25 - $28
