What are the responsibilities and job description for the On Call Rigging Services Technician - Theatrical, Ballroom, Arena - North Carolina position at Pinnacle Live?
On Call Rigging Services Technician
Company Overview
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary:
The Rigging Services Technician is responsible for the successful execution of all rigging elements and ensuring compliance with Company and PLASA standards. The Rigging Services Technician is charged with delivering unmatched customer service and providing unmatched client satisfaction.
Essential Functions:
• Ensure all event and rigging elements are executed according to Company standards
• Assist with the rigging of overhead stage equipment including lighting, sound, automation,
scenery and props, as needed
• Comply with all Company security and safety protocols
• Company will all Company policies and procedures
• Inspect all rigging and audio-visual equipment; notify Supervisor immediately if damage or unsafe
situation exists
• Ensure any lost, stolen or damaged equipment is immediately reported to Supervisor.
• Look for opportunities to enhance client’s event experience
• Provide continued communication with Management to ensure success of all events.
• Follow through on all client requests
• Ensure all Company occupied areas as clean, organized and up to Company standards
• Other duties as assigned.
Education & Experience:
• High School Graduate or equivalent
• Minimum three (3) years’ production/theatrical rigging experience
• Prior exposure to audio visual and/or hospitality industry
Required Skills & Knowledge:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
- Strong technical aptitude, including the use of rigging equipment and electric motors
- Planning ability; able to plan prioritize
- Adaptability; able to adapt effectively to change
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Strong team player orientation
- Commitment to best-in-class customer service for internal and external stakeholders
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
