Demo

Senior IT Governance & Compliance Program Manager

Pinnacle living
Tampa, FL Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/7/2025

Senior IT Governance & Compliance Program Manager

Location : Tampa, FL (3 days onsite - hybrid)

Duration : 12 months

Consent Order - Strategic Work Effort (SWE) Management

The role is for an experienced, hands-on IT professional who is skilled in management of Technology Book of Work while adhering to mandated policies and procedures for governing and reporting on status of Tech Initiatives and management of risks and issues including associated mitigation plans. This role will be responsible for end-to-end review of the Tech SWE in PTS (Project Tracking System) to ensure that all policies and procedures mandated by Citi Program Management Council (CPMC) and Organizational Program Management Office (OPMO) are being followed.

This role will liaise with many senior stakeholders and multiple teams to obtain the needed information to drive compliance with mandated project management policies, standards and procedures. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas.

Key Responsibilities :

  • Develop a strong understanding of Citi policy and procedures that guide governance of a Technology Key Initiative
  • Ensure compliance with Strategic Work Effort (SWE) Initiative policy and procedures mandated by Citi Program Management Council (CPMC)
  • Become expertly familiar with the existing PTS hierarchy and associated Critical Success Criteria (CSC), Key Performance Indicators (KPIs), risks, issues and Path to Green for the Technology Data BoW Key SWE with a goal on drive adherence to the mandated project management policies, standards and procedures issued by OPMO and CPMC. Develop reporting and scorecarding for identified discrepancies.
  • Ensure timely remediation of any findings identified by governing bodies like Organizational Program Management Office (OPMO) and / or the Citi Program Management Council (CPMC)
  • Develop a strong understanding of the Consent Order plan, milestone linkages and inter dependencies and leverage that knowledge for assigned areas.
  • Communicate effectively with all audiences, including senior management.
  • Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Partner, collaborate and work with other areas within Citi, as necessary, to come up with the best solutions / decisions.
  • Influence diverse stakeholders at various levels of seniority without direct reporting relationships to ensure appropriate response and sense of urgency.

Knowledge and Skills :

  • 10 years of experience in financial services, consulting, or technology with a focus on compliance and governance (Must Have)
  • Demonstrated ability to drive adherence to firm wide policies and procedures esp for project management processes (Must Have)
  • Proficient in MS PowerPoint and Excel (Must Have)
  • Highly motivated, strong attention to detail, team oriented, organized (Must Have)
  • Excellent written, verbal and analytical skills (Must Have)
  • Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging (Must Have)
  • Ability to interact and communicate effectively with senior leaders.
  • Strong leadership skills and influencing capabilities.
  • Demonstrated ability to work on tools and process that help track Technology Book of Work
  • Ability to work in a fast moving and complex environment with proactive demeanor to pick-up complex and new topics and deliver on them.
  • Ability to understand risk-reward, provide diplomatic challenge to stakeholders, and escalate issues when appropriate.
  • Strong track record of effectively assessing and managing competing priorities to deliver high quality and timely work.
  • Comfort navigating complex, highly-matrixed organizations.
  • Comfortable acting as an agent for positive change with agility and flexibility
  • Process mapping, consulting, audit skills are desirable.
  • Financial services and Regulatory reporting experience is a Plus.
  • US Financial Regulatory reporting process understanding is a plus.
  • Education :

  • Bachelors / University degree or equivalent experience
  • Technology / Data Management / Information Systems Certification preferred.
  • Strong plus if one has experience with regulatory or consent order type of projects, or audit.
  • Pay Range : $70 - $75 / hour on W2

    The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work

    Salary : $70 - $75

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