What are the responsibilities and job description for the Customer Service Representative position at Pinnacle Peak Animal Hospital?
Join a veterinary team who shares your passion for providing personalized client service and patient care!
Pinnacle Peak Animal Hospital is seeking an experienced Client Service Representative (Open to PT or FT availability) to join our team. We are a team of professionals who succeed in making a difference in our patients' lives every day. We foster a team environment with a healthy work-life balance and a positive culture that truly makes working fun.
What you will do:
Full time (30 HOURS) or
Part time (~25 HOURS) with the potential for Full time in the future
Scheduled hours will vary: We are open Monday-Friday 7:00am-5:30pm, & select Saturdays 8:30am-12:00pm (typically 1 per month)
Hourly compensation is dependent on previous experience
Pay: $17.00 - $19.00 per hour
Schedule may vary, flexibility is preferred
Pinnacle Peak Animal Hospital is seeking an experienced Client Service Representative (Open to PT or FT availability) to join our team. We are a team of professionals who succeed in making a difference in our patients' lives every day. We foster a team environment with a healthy work-life balance and a positive culture that truly makes working fun.
What you will do:
- Provide extraordinary service and experience for our clients and pets.
- Communicate information effectively between doctors, team members, and clients.
- Manage incoming calls on a multi-line phone system.
- Welcome and assist clients/pets arriving for appointments.
- Schedule/confirm outpatient appointments and inpatient procedures.
- Cleaning of exam rooms, front desk and lobby.
- Must love pets AND people.
- Previous client service experience in an animal hospital REQUIRED.
- A knowledge of basic Veterinary Medicine.
- Must be punctual and dependable.
- Must be a self starter.
- The ability to multi-task and remain professional in a fast-paced environment.
- Familiarity with medications and common veterinary conditions/terminology.
- Familiarity with Cornerstone is a PLUS
- Sick Pay
- Vacation Pay (for Full time employees)
- Healthcare Benefits (for Full time employees)
- Uniform allowance
- CE allowance and in-clinic training
- Pet care discounts
- Employee assistance program
Full time (30 HOURS) or
Part time (~25 HOURS) with the potential for Full time in the future
Scheduled hours will vary: We are open Monday-Friday 7:00am-5:30pm, & select Saturdays 8:30am-12:00pm (typically 1 per month)
Hourly compensation is dependent on previous experience
Pay: $17.00 - $19.00 per hour
Schedule may vary, flexibility is preferred
Salary : $17 - $19
