What are the responsibilities and job description for the Store Operations Coordinator position at Pinnacle Promotions?
Job Type
Full-time
Description
Pinnacle Promotions (pinnaclepromotions.com) is an award-winning promotional product company specializing in branded merchandise ideation, sourcing, and production. For over 30 years, we have helped the world's most recognized brands Make the Right Impression™ by delivering high-quality promotional products, flawlessly customized and delivered on time through our proprietary online solutions. We are proud to be named a Promotional Products Industry's Greatest Companies to Work For in 2024 by PPAI, "Best Places to Work" by Counselor Magazine (six-times), The Atlanta Journal-Constitution, and PPB Magazine, as well as being listed in the Inc 5000 fastest-growing promotional marketing companies.
Department : Operations & Online Stores
Reports to : Director of Online Stores
Position Summary
As the Store Operations Coordinator, you will play a critical role in supporting the Online Stores and Operations department. This includes managing store orders, handling customer service inquiries, and overseeing warehouse management. The ideal candidate is a self-starter with strong organizational skills and the ability to manage priorities while supporting two account managers and their various accounts. This position offers opportunities for growth within the company and requires a proactive, solutions-oriented approach.
Requirements
Major Responsibilities
- Store Order Management
Place and track inventory store orders to their appropriate warehouses, ensuring accurate and timely delivery.
Respond to customer inquiries and requests within 4 hours, providing effective solutions.
Generate and review reports for store drop ship orders and inventory.
Job Requirements
Compensation and Benefits
Local candidates only. No phone calls or outreach accepted. Qualified candidates will be contacted based on meeting the job and experience requirements.
Join a company recognized for its exceptional workplace culture and dedication to employee growth. Pinnacle Promotions specializes in promotional products and branded merchandise, making a significant impact on the world's leading brands. Be part of a dynamic team that values creativity, collaboration, and professional development.
