What are the responsibilities and job description for the Customer Service Representative position at Pinnacle Strategy Group?
Job Description Job Description About us : Pinnacle Strategy Group has been providing quality customer service to greater Cleveland Ohio for almost 2 years! Pinnacle is a leading company that specializes in customer service. We are committed to the highest level of innovation and customer satisfaction. As we continue to expand our reach, we are looking for talented, outgoing individuals who share our vision for excellence. We are looking for individuals to join our fast paced and upbeat team as a Customer Service Representative.This is an entry level position and no experience is required yet has unlimited growth potential for individuals seeking management and leadership roles in the future. We prioritize a fun and collaborative work environment filled with like minded, young professionals hungry to hit goals.Your Role : As a Customer Service Representative, you'll be the face of our company, interacting with clients and customers to understand their needs and provide solutions that exceed expectations. Beyond traditional customer support, you'll actively contribute to business development initiatives, identifying growth opportunities and forging strong customer relationships.Customer Service Representatives responsibilities include but are not limited to : Provide exceptional customer service and supportCollaborate with team to meet goals and metricsMust be able to work both independently and within a teamQualifications include : At least 18 years oldEager to learn and grow within a companyStrong interpersonal and communication skillsStrong communication skills and a passion for customer satisfactionAbility to thrive in a dynamic, fast-paced environmentHigh school diploma or equivalentIf you have a strong desire for success and feel like you would make a great addition to our team, we encourage you to apply. Our HR team is eager to reach out if we would like to move forward. Be on the look out for any missed calls or text messages as our HR team will be reaching out promptly!
