What are the responsibilities and job description for the Customer Service Representative position at Pinnacle Strategy Group?
Join Our Team and Grow Your Career in Customer Service and Business Development!
Are you passionate about delivering exceptional customer experiences while exploring new avenues for professional growth? We're looking for dynamic individuals to join our customer service team, where you'll play a pivotal role in driving business development.
About Us: Pinnacle is a leading company that specializes in customer service. We are committed to the highest level of innovation and customer satisfaction. As we continue to expand our reach, we are looking for talented, outgoing individuals who share our vision for excellence.
Your Role: As a Customer Service Representative, you'll be the face of our company, interacting with clients and customers to understand their needs and provide solutions that exceed expectations. Beyond traditional customer support, you'll actively contribute to business development initiatives, identifying growth opportunities and forging strong customer relationships.
This position is entry level, our team provides all the training to ensure success in the role. We have found that the best individuals for this position have experience in the service industry, hospitality, and retail!
What You'll Gain:
- Professional Growth: Access to comprehensive training and development programs designed to enhance your skills in customer service, sales, and business strategy.
- Career Advancement: Opportunities for advancement based on performance and merit, with clear pathways to higher roles within our organization.
- New Challenges: Engage in diverse projects that stimulate creativity and foster innovation, contributing directly to our business's success.
Qualifications:
- Strong communication skills and a passion for customer satisfaction.
- Ability to thrive in a dynamic, fast-paced environment.
- Eagerness to learn and grow professionally.
- Previous experience in customer service or marketing
- High school diploma or equivalent
Why Pinnacle?? Joining our team means being part of a supportive environment where your contributions are valued, and your potential is nurtured. We offer competitive compensation packages, including benefits and incentives, to reward your dedication and drive.
How to Apply: Send in your application and our recruiting coordinator will reach back out to you from our direct line. We look forward to speaking with you!
Be on the look out for any missed calls or emails as our recruiting coordinator will be reaching out promptly!
Job Type: Full-time
Pay: $850.00 - $1,050.00 per week
Benefits:
- On-the-job training
- Professional development assistance
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Cleveland, OH 44125 (Required)
Ability to Relocate:
- Cleveland, OH 44125: Relocate before starting work (Required)
Work Location: In person
Salary : $850 - $1,050
