Demo

Patient Services Representative

Pinnacle Technology Services
Los Angeles, CA Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 5/31/2025

Job Title: Patient Services Representative

Req ID: 2789844

Job Location: Los Angeles, CA 90048

Job Type: 13 weeks contract with possibility extension

*Shift Time: Schedule: 8 hours between 0600-1700

Pay rate: $23/hr. ON W2

Requirements:
Required Qualifications:

  • Experience processing disability paperwork (on resume)
  • Experience with medical insurance, referral processes, and benefit plans
  • 1 year of recent experience working in an outpatient clinic or medical office setting
  • Ability to read, understand, and respond to detailed oral and written instructions

Preferred Qualifications:

  • 2 years’ recent experience working as a Patient Service Representative
  • Experience with CS-Link/Epic
  • Understanding of medical terminology

Job Duties:

  • Primary point of contact for patient relations in person and by phone
  • Greet patients and assist in resolving patient concerns and escalating as appropriate
  • Check patients in/out and collect co-payments, give receipts, and reconcile payments
  • Verify patient demographics and insurance information in CS-Link/Epic
  • Schedule appointments and complete patient registration
  • Process and track referrals and authorizations for various insurance types
  • Handle patient/provider correspondence
  • Explains policies, procedures, or services to patients
  • Sanitize workspace using provided supplies and following department guidelines

Job Type: Contract

Pay: $23.00 per hour

Expected hours: 40 per week

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Commute:

  • Los Angeles, CA 90048 (Required)

Work Location: In person

Salary : $23

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