What are the responsibilities and job description for the Receptionist position at Pinnacle Treatment Brand?
Receptionist
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Required Hours: 5am-1:30pm M-F and every other Saturday morning 6am-10am
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.
Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.
Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As a Receptionist, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long-term recovery. You will partner with the Executive Director to establish and maintain a therapeutic environment and routine for our residents. You are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering of supplies.
Requirements:
- Hs diploma/GED or verifiable work experience in lieu of education
- Associate degree preferred
- 1-3 years’ experience in office setting; experience in medical field a plus.
- Must have exceptional customer service skills
- Must have exceptional computer skills
Responsibilities:
- Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
- Responsible for daily phone coverage functions.
- Comply with all policies and applicable procedures.
- Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
- Coordinate appointments for patients.
- Communicate all relevant information to supervisory team regarding patients and the facility.
- Manage accounts receivable/accounts payable/ deposits.
- Maintain safe and clean reception area by complying with policies, procedures, and regulations.
- Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance.
- Attend team meetings and complete all training courses timely as required.
- Other duties as assigned
Benefits:
- 18 days PTO (Paid Time Off) 8 paid Holidays
- 401k with company match
- Company sponsored ongoing training and certification opportunities.
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
- Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
- Discounted tuition and scholarships through Capella University
Join our team. Join our mission.
