What are the responsibilities and job description for the Group Service Manager position at PINSTACK?
Primary Job Duties:
- Responsible for helping ensure all events operate flawlessly in accordance to operational standards and BEO contract
- Attends weekly BEO meetings to ensure alignment on all contracted services and products in preparation for all booked events for the week
- Responsible for coordinating the setup and breakdown of all group services events
- Ensures event host is greeted in a timely manner upon arrival, per contract specifications
- Maintains appropriate levels of food for duration of group event, collaborating with the culinary team on the group's ongoing needs
- Manages the cleanliness and presentation of the event space through active and effective management of the group services team
- Approves schedules for the group services team as drawn up by the group services supervisor
- Maintains a presence during all group events further ensuring any and all concerns and/or problems that might arise during an event are handled professionally and timely
- Follows the direction of the General Manager and F&B department head
- Responsible for the training and evaluation of all group services team members
Requirements
Physical Requirements:
- Standing for long periods of time with frequent bending and turning
- Must be able to lift 40 lbs
- Must be able to communicate with guests appropriately
Special Requirements:
- Must be at least 18 years old
- Must be able to read, write, and speak English
- Must possess a valid Food Handler’s Certificate or other similar license per local code
- Must possess a valid TABC or other legal license to sell/serve alcohol per local code
- Obtain training certification per company policy
Standard Company Expectations:
- Goes beyond the normal expectations without compromising the company mission, vision and values.
- Demonstrates the ability to be courteous and accountable in all situations.
- Responding to guests’ special requests in a courteous and accountable fashion.
- Monitors the consistency of the product provided to all guests.
- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
- Cooperates with all team members when assigned additional tasks and listens to others with compassion.
- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
- Maintains appearance and/or uniform standards.
Job Type: Full-time
Pay: $65,871.00 - $77,859.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Days:
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $65,871 - $77,859
