Event Assistant

JOB TITLE: Event Assistant  

EMPLOYER: Pinx Catering

DEPARTMENT: Events     

REPORTS TO: Director of Event Experience & Design

SUMMARY: The Event Assistant supports and organizes events. The Event Assistant supports the design and planning aspect of the Pinx Experience and at times will be responsible for Event Planning. 

DUTIES AND RESPONSIBILITIES:

• Understand requirements for each event including signage, staging, layouts etc.

• Support event design including but not limited to tablescapes

• Support event planning and as needed on day of the events (including but not limited to set up and operations)

• Evaluate event’s success and provide suggestions to enhance event success & process improvements

• Support in organizing & maintaining design studio

• Support in facilitating putting away décor, platters & supplies

• Helping to pull platters & creation of tablescape layouts as needed

• Collaborate with Sales, Logistics & Kitchen Staff

• Maintaining of Event Management Calendar

• Position reports to Director of Experience & Design supporting all event related tasks and responsibilities

QUALIFICATIONS:

• Excellent organizational skills and attention to details

• Skilled in project management, time management and problem solving

• Customer Service mindset

• Excellent written and verbal communications skills

• Maintain professionalism at all times with clients, vendors and team members

• Punctual with appointments, meetings & tasks/deadlines in timely manner

• Ability to manage multiple projects/deliverables simultaneously

• Good networking skills to build relationships with vendors and clients

• Ability to work a flexible schedule including nights, weekends and holidays

• Team player with leadership skills

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• The employee must frequently lift and/or move up to 40 pounds 

• Required protective clothing: non-slip shoes 

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.