What are the responsibilities and job description for the GUEST and EXPERIENCE MANAGER position at PiNZ BOWL?
PiNZ is dedicated to creating and having fun… of all kinds!
We are a family-owned and operated business that strives to create unique, memorable experiences for our guests with our high-energy, innovative locations and top-of-the-line staff.
We strive to encourage all of Team PiNZ to achieve greatness through customer service, entertainment, and being titans of FUN. We value teamwork and our management team works side by side with the staff every day.
Salary, great benefits, and one hell of a team !
Want to hear more, apply today !!
The GUEST and Experience Manager oversees front-of-house operations and staff, game attractions (e.g., bowling, axe throwing, arcade) and guest service to ensure exceptional service.
The idea candidate would have some technical skills, and good at solving problems
This role includes team leadership, contribution to revenue growth, equipment maintenance, and compliance with safety and operational standards.
Must be 21 years of age.
- 3 years of experience in front-of-house or multi-area operations management (attractions, food and beverage, hospitality) preferred.
- Strong leadership skills with the ability to train, develop, and foster a positive and productive work environment.
- Ability to lift and safely maneuver items up to 50 pounds and standing for long periods (up to 10 hours).
- Flexibility to work evenings, weekends, and extended shifts as business needs require.
Salary : $60,000
