What are the responsibilities and job description for the Administrative Coordinators/ Full-Time position at Pioneer Academics?
Pioneer Academics
Data and Process Specialist
Location: Hybrid - Jenkintown, PA (Hybrid 2 days remote (Mon & Fri), 3 days in-office (Tues-Thurs))
We are a growing global organization that offers transformative co-curricular educational programming to students from around the world. Based in the Philadelphia region, our employees work in multiple countries ranging from business development to instructional design.
Culture is prioritized and celebrated, with key aspects including integrity, accountability, and the ability to seek and solve problems to spark innovation.
We are a values-prioritizing public benefit corporation that has been named to the Inc 5000 list of fastest growing companies.
Mission of the Position
The mission of this role is to support the Admissions team by ensuring admitted scholars complete enrollment requirements on time.
The incumbent will direct projects related to verification process, congratulations calls, payment confirmations, Admissions Mailbox, etc.
They will communicate post-decision-related issues or concerns to the Data and Process Manager and assist with troubleshooting.
The responsibilities include generating relevant admissions data at all stages of the admissions and enrollment processes, including scholarships, drops, and associated feedback.
The incumbent will execute the scholarship application process and direct the Data and Process Coordinator to prepare scholarship information for scholar admission and placement.
They will provide technical support and training to team members on data systems and processes, identify ways to improve relevant processes, and streamline workflows as appropriate.
This role requires strong relationship development capabilities and excellent project management skills.
Key Responsibilities
- Execute the scholarship application process
- Generate relevant admissions data at all stages of the admissions and enrollment processes
- Communicate post-decision-related issues or concerns to the Data and Process Manager
- Provide technical support and training to team members on data systems and processes
Requirements
The ideal candidate should have:
- 3 years' experience with process-related functions including administration, operations, and communications
- Ability to work extended hours and weekends during peak enrollment periods
- Possess discretion and judgment to handle confidential information and data in a professional manner
- Proficiency in Google spreadsheets and Excel
- Experience with CRM or ERP systems is a plus
