What are the responsibilities and job description for the Operations Support Representative position at Pioneer Athletics?
OPERATIONS SUPPORT
Pioneer is the nation’s leading provider of athletic field-marking paint and equipment. We supply thousands of professional sports teams, colleges, universities, high schools, athletic organizations and recreation departments throughout North America and Europe. Located in Cleveland, Ohio, Pioneer designs and manufactures a wide range of innovative products for the field of sports. To learn more about us, visit our website at www.pioneerathletics.com.
Pioneer Manufacturing Company, Inc. is looking for a highly motivated candidate to serve as an operations support person at its manufacturing plant located on the West Side of Cleveland. In this role, you will perform various administrative tasks to ensure our customers’ orders are processed and billed timely and accurately while working with our sales, customer service, warehouse, purchasing and logistics teams. We are looking for someone with previous experience in processing orders or billing, but will train the right candidate. Must have excellent communication and organizational skills.
Responsibilities:
- Ensures timely processing of orders.
- Verify products, price, cost and delivery for accuracy.
- Follow standard operating procedure for processing orders.
- Communicates effectively and professionally with internal and external customers.
- Ensures effective and efficient handling of calls.
- Research and resolve order discrepancies.
- Handles special projects as needed.
Qualifications:
- Minimum of 6 months experience in an office setting.
- High School diploma or equivalent
- Detail oriented with strong sense of urgency
- Ability to work collaboratively with other team members
- MS Office skills.
- Strong verbal and written communication skills
- Excellent customer service skills
In return for your considerable skills, we offer:
Competitive Pay, Comprehensive Health Insurance Package, Life Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, 401(k) Plan w/ Company Contributions and Earned Bonus.
EOE/M/F/D/V
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Job Type: Full-time
Physical setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person