Branch Manager

Description

Pioneer FCU offers a complete benefits package to all team members that includes, but not limited to:

• An excellent compensation package
• An 8% Employer Matching dollar-for-dollar 401(k) program after Year One
• Health, dental and vision insurance
  • Pioneer pays a minimum of 80% of the premiums
• 12 paid holidays including the day after Thanksgiving
• Accrue up to 16 days of Paid Time Off  in year one, plus Birthday and Work Anniversary day off
  • PTO accrual increases with Pioneer seniority
• Up to $300 in Interest-free Wardrobe Salary Advance available on Day One!
• Up to $2,000 in Interest-free Technology Salary Advance
• Up to $1,000 Interest-free Wellness Advance to purchase gym membership, Peloton, or any exercise equipment
• Up to $2,300 in Tuition reimbursement per semester
• Childcare reimbursement up to $100 per child per month
• So much more!

As a progressive financial institution, we are seeking a dynamic individual to fulfill the role of Branch Manager at our Gooding Location.

This position is responsible for managing, motivating, coaching and supporting branch team members. Also responsible for achieving team goals and growth objectives related to member growth and retention, branch deposits, branch loans, and product/service solutions. The Branch Manager will ensure that members are being greeted and provided WOW service promptly and professionally. The Branch Manager will direct and coordinate the activities of personnel in the Credit Union facility to make sure the branch meets organizational, financial, operational, service, and growth goals.

Responsibilities Include:

• Completes on the spot coaching with each team member to help staff with areas of development and to ensure a high service standard is held. Meets regularly with the branch team to discuss their performance and development. Ensures the team is trained to be relationship driven and not transaction driven.

• Network within communities to find and attract new business to broaden the Credit Union membership base. Ensure sales staff achieves pre-determined sales goals around credit union products and services.

• Responsible for proactively coaching staff around established sales goals or objectives; and to hold staff accountable for their achievement, by doing so the credit union will meet the needs of the members while leading to revenue enhancement for the credit union.

• Assists members with opening and closing accounts, answers questions about product and services and resolves problems that are within their authority to resolve. Identifies opportunities and matches members needs to credit unions products and services to establish relationships. Takes member loan applications and prepares them for review by an underwriter. Follows up with the underwriters to determine status. Works with centralized loan processors to ensure the loan is closed correctly, timely, and disbursed.

Qualifications

Experience: Minimum one year of similar or related experience.

Education: High school diploma or GED.

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work involves motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills: This position requires excellent public relations skills, knowledge of Credit Union services and products, organizational skills to ensure the proper recording and dissemination of required information. Efficiency and accuracy, as well as professionalism in communication, is vital to the successful execution of this position.

Physical Requirements: Very light physical effort. Typical of most office jobs. Works in comfortable positions.

Work Environment: Normal light, heat, air, and space in the work environment.

Salary : $100