Central Admissions Coordinator

Position Summary: 

The Central Admission Coordinator manages the facilities census by developing relationships and maintaining positive relationships with hospitals, physicians, insurers, guardians and community groups.   

Responsibilities:

• Monitors, evaluates and responds to referrals for resident placement in collaboration with liaisons, Administrator and DON  

• Effectively manage occupancy levels in accordance with your budget

• Act as a liaison between the facilities and the community 

• Responds to inquiry calls from hospital discharge planners, families and all other referral sources 

• Manages the admission process by maintaining updated bed availability and facility services information at all times

• Assures that any DME needs are addressed prior to resident’s arrival

• Communicates admission information to IDT members

• Initiates the patient/resident medical record   

• Upload all necessary admission documents into the medical record 

• Reviews admission contract and required notices with residents, answers questions and obtains signatures within required timeframes   

• Assures that the patient/resident’s accommodations are ready prior to anticipated time of arrival 

• Verifies all insurance coverage prior to admissions

• Completes daily and weekly reports and audits 

• Maintains confidentiality standards with all patient information and medical records 

• Notifies the billing office of all discharges and provides a face sheet and documentation required to support billing

• Other duties as requested and assigned

Minimum Qualifications:

• High school diploma or GED required.  Associates or Bachelor’s Degree in Business or related field preferred

• 1 year experience in a long-term care setting in admissions, utilization review and/or accounts receivable strongly preferred

• Computer skills at the level to accomplish job requirements

• Strong organizational skills 

• Ability to relate professionally to all customers 

• Must be able to work independently, self-motivated and goal oriented 

• Ability to effectively communicate both orally and written form  

• Must be proficient in MatrixCare