Admissions/Marketing Coordinator

Job description

Job Title: Admissions/Marketing Coordinator

Department: Administration

Reports to: Executive Administrator/Business Office Manager

Job Summary

Welcome to the future of Rocky Ford, CO—the town known for “Growing Together”. In our 101-bed home, we serve a variety of residents including behavioral health, dementia, skilled nursing, long term care and in-patient therapy. We are proud of the home we have created and want to bring on team members that are willing and able to join our team in a career dedicated to servitude.

Our immediate need for an Admissions/Marketing Coordinator position is largely due to our recently heightened census. Come take a tour of our home, see the history built into the facility and take a part in the future.

A few benefits we proudly offer include:

• Experienced and kind Director/Manager team dedicated to the facility and team
• Continuing Education reimbursement and encouragement
• Training for all new incentives and programs (including our brand new, never before offered in the area Bowel and Bladder Program)
• Flexibility in hours to accommodate the whole
• 401(k), health, dental and vision insurance
• Paid Time Off
• Out-of-Office chances for learning and leadership
• Growth opportunities within the immediate and non-immediate company
• Digital documentation and billing
• A realistic productivity rating decided on as a team
• A variety of services that can be offered to a wide range of patients
• Innovative employment practices
• Ethics as a top priority
• School across the street for easy family needs
• Right off highway allows for quick and simple access to facility
• Rich history of physical plant and community worthy of knowledge
• EEOC provider
• Diversity welcoming environment

Our ideal candidate is someone who can join our team with any amount of experience that is willing to grow the business we proudly offer.

Position Summary

Pioneer Health Care Center is seeking a talented Admissions/Marketing Coordinator. This individual is responsible for assuring a prompt, courteous response to patient/family and referral sources’ requests for services. The Admissions/Marketing Coordinator facilitates the intake and admission process in a manner that promotes a team approach to care, respects patients/families, meets Medicare/Medicaid conditions of participation and accreditation requirements and reflects the mission and philosophy of Pioneer Health Care Center. The Admissions/Marketing Coordinator also supports and assists admissions RN’s with non-clinical administrative tasks to complete an admission.

The Admissions/Marketing Coordinator provides assistance to the Business Office Manager. You will be required to partner with local hospitals, skilled nursing and assisted living facilities to promote Pioneer Health Care for potential referrals and recruit patients that may best fit our community environment, our facility’s provided resources and patient care. As Marketing you will be expected to collaborate with other department managers to market for all facility needs, such as admissions, hiring, and outpatient.

**PIONEER offers a Performance Commission, per new successful patient Admission** Inquire for details!

Education, Experience, and Licensure Requirements:

· Must be a high school graduate or equivalent

Specific Job Requirements:

· Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department

· Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation

· Maintains professional working relationships with all associates, vendors, etc.

· Maintains confidentiality of all proprietary and/or confidential information

· Must understand and follow company policies including harassment and compliance procedures

· Displays integrity and professionalism by adhering to Madison Creek Partner’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

· Exhibit knowledge of Microsoft Office 365 application

Essential Functions:

· Must be able to document appropriately and timely, according to State law

· Must be able to assist in supporting patients and families through education, financial planning assistance, liaison with community agencies, etc.

· Must exhibit excellent customer service and a positive attitude towards patients

· Must be able to assist in the evacuation of patients

· Must demonstrate dependable, regular attendance

· Must be able to concentrate and use reasoning skills and good judgment

· Must be able to communicate and function productively on an interdisciplinary team

· Must be able to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours

· Must be able to read, write, speak, and understand the English language

An Equal Opportunity Employer

· Previous experience supporting patients/families in a health care setting preferred

· Excellent interpersonal and verbal/written communication skills required to effectively respond to all callers and recruit

· Establishes /maintains positive working relationship with all internal and external sources

· Must demonstrate ability to work in a busy, time-sensitive environment and prioritize multiple competing needs

· Ability to use sound reasoning when faced with various issues. Has the ability to make quick, effective decisions

· Strong attention to detail and accuracy in work

· Must be able to successfully pass company background check, including Colorado Adult Protection Service (APS) (CAPS) background check.

· Responsible to initiate and update patient referrals by documenting patient information in any required database.

· Notifies the Patient Billing Coordinators of admissions, documentation updates and payer source information; verifies Medicare numbers and other insurance verification using provider databases and resources.

· Will assist with field admission visits as needed to facilitate timely response to customer need

· Demonstrates team-building skills in problem solving, clarification of roles and accountabilities and achievement of win-win outcomes as appropriate.

· Cross-trains with the appropriate personnel in order to provide coverage in times of illness and vacation.

· Performs other appropriate duties, as assigned by the Admissions Clinical Manager and/or other members of clinical services leadership.

· Contributes to the team, utilizes team resources, supports team decisions, and maintains positive working relationships with all team members.

· Works collaboratively with volunteers and provides ongoing support and guidance.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Marketing: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $18 - $22