*THIS IS A D.O.T. SAFETY SENSITIVE POSITION AND IS SUBJECT TO A QUARTERLY RANDOM DRUG SCREEN IF HIRED*

Make a Difference / Who We Are:

Pioneer Resources is a 501(c)3 non-profit organization.  Our mission is to help people with disabilities and seniors obtain independence and dignity by creating opportunities for participation in the community using our four pillars of service:

• A place to live; affordable housing and specialized homes
• A place to learn; vocational training, ABA therapy & community living supports programs
• A place to grow and play; Pioneer Trails camping and recreational programs
• A way to get there; one of the largest transportation fleets on the lakeshore

Pioneer Resources is a great place to work!  Members of our team are an energizing mix of veteran staff from over 40 years of experience to those only recently discovering their passion for helping others.   Our workforce respects the diversity of the people we serve and those we serve alongside.  Pioneer Resources offers a rewarding work experience that strategically meets the needs of our community while fostering employee success with personal fulfillment and work-life balance.  As an employee of Pioneer Resources, you will have the unique opportunity to touch the lives of those in your community every time you come to work!

Position Type / Expected Hours of Work: 

This is a seasonal position running from May through the end of August and works on average less than 30 hours a week, Friday through Sunday.   Hours of work for this route typically run from 11am – 9pm on Friday & Saturday, and 11am – 6pm on Sunday.   Opportunities for additional hours during the week may be available.  Schedule may vary based on agency needs at the discretion of the direct supervisor and/or CEO.  

Summary: 

Be the friendly face of summer in our community! Pioneer Resources is seeking a Beach Shuttle Ambassador & Driver to provide safe, accessible transportation to Muskegon’s beautiful beaches.  You'll create a welcoming, inclusive experience for all riders—including individuals with disabilities, seniors, and families—while proudly representing Pioneer Resources.  Assist passengers as needed, share information about our mission and services, and help raise awareness and support for our work throughout the season.

Essential Functions: 

This is not intended to be an exhaustive listing of job functions.  This job description in no way states or implies that these are the only duties to be performed by this employee.  The employee is required to follow any other instructions, and to perform any other duties, as assigned.  

Essential functions of this position include:

• Ensure safe operation of the vehicle and observe all driving and safety laws of the State of Michigan.  
• Pick up and deliver passengers according to the schedule and routing provided by the supervisor or clerk.  
• Act as a mobile ambassador for Pioneer Resources, engaging with passengers and the public to share information about our mission, programs, and community impact, while maintaining a safe and welcoming environment during transport.
• Demonstrate LEAD values by delivering exceptional customer service by warmly greeting passengers, offering helpful information about routes and local highlights, and creating a welcoming atmosphere onboard.
• Ensure that all transportation users requiring assistance in boarding and leaving the bus receive such assistance.  
• Maintain order on the vehicle and report incidents of maladaptive behavior on the incident form provided by Pioneer.   
• Inform the supervisor of inclement or hazardous road conditions in the driver’s area that would make operating the vehicle dangerous to passengers.  
• Complete all statistical trip sheets and submit them to the Supervisor or clerk.  
• Ensure that vehicles are returned to their designated storage area at the end of each day and that the vehicles are properly secured.  
• Check the overall condition of the vehicle on a daily basis, this includes oil, fuel, transmission, water, etc., and replenish as necessary, according to the Pre‐Trip Inspection located on the tablet or paper form provided and report any defects or issues to the Supervisor or Fleet Manager by way of a work order.   
• At the direction of the Supervisor or Fleet Manager, take vehicles to service centers for needed repairs and maintenance.  
• Sweep and sanitize the interior of the vehicles on a daily basis.  Wash the exterior of the bus as needed.  
• Complete all forms required for any of the above functions and submit them to the Supervisor or Fleet Manager.

Education/Talent Requirements:

• Possess a valid Michigan Class B Commercial Driver’s License (CDL) with Passenger Endorsement and maintain a good driving record with less than six (6) points.
• A high school diploma or equivalent (GED).  
• The ability to read and write English, perform basic math, and the ability to comprehend written instructions and record information.  
• The capacity to work in a team with intermittent supervision.  
• The ability to work respectfully and courteously with a wide variety of individuals, including individuals with disabilities, senior citizens, children, supervisors and other drivers.  
• This employee will be required to successfully complete all required initial and update trainings including CPR/first aid and any other trainings required for the job.    
• This employee must be able to pass a drug and alcohol test and DOT physical examination. If the background check reveals disqualifying information, employment shall be terminated unless the disqualifying information was successfully appealed as inaccurate, expunged or set aside.  
• Maintain necessary certification, education and physical condition requirements of the Michigan DOT.  

Travel: 

Must be willing and able to travel up to 5% for meetings, trainings and conferences; company vehicle may or may not be supplied and use of personal vehicle may occasionally be required.  

Work Environment: 

This employee will spend several hours at a time in a vehicle.  Temperature conditions in a vehicle may vary widely with the weather conditions.  They will also spend time out of doors in a variety of climatic conditions as needed to load and unload passengers or pre-trip and fuel the vehicle. 

Physical Demands of the Job: 

Primarily sedentary work; while performing the duties of this job, the employee is regularly required to, stand, walk, sit, talk, hear, and use hands and fingers to operate a computer, telephone, keyboard, etc.  May be required to reach, stoop, or kneel to perform miscellaneous duties.  Occasional lifting up to 50 lbs may be expected, with frequent lifting up to 25 lbs.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, and various visual inspection requirements.   This position requires the ability to move up and down the steps located on the bus multiple times throughout the day.  Further requires pushing/maneuvering occupied wheelchair(s) in and out of buses with the use of electric and manual chair lifts.

EEO Statement: 

Pioneer Resources is an equal opportunity and affirmative action employer committed to diversifying its workforce.

It is Pioneer Resources’ policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.  Pioneer Resources also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

At Pioneer Resources, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, consumers, and the community we serve.  We embrace diversity and are committed to providing equal opportunity to all employees and applicants.  If you have a disability and require reasonable accommodations in the application process, call Human Resources at (231) 773-5355; we will be happy to assist you.  We will only share your accommodation request with those individuals who have a specific need to know.  The request for an accommodation will not affect Pioneer Resources’ hiring decisions.  All other submissions should be performed online.

Company Statement:

All employees are required to uphold the values of Pioneer Resources, Inc.: Integrity, Stewardship, Innovation, Excellence, and Respect and conduct themselves in a manner demonstrating LEAD (Listen, Empathy, Acknowledge and Dignity).   Further, staff are required to comply with the policies, procedures, and safety program(s) of Pioneer Resources.   All employees are required to uphold standards of CARF and practice LEAN initiatives and principles.  Employees are required to follow all state and federal laws and regulations, including but not limited to those related to recipient rights, confidentiality, and the Health Insurance Portability and Accountability Act (HIPAA).