What are the responsibilities and job description for the Inside Sales and Account Manager Print Industry Experience Required position at PIP, Livingston, NJ?
Job Description
Job Description
Benefits :Company Overview :
PIP Marketing, Signs, Print, locally owned and nationally recognized Printing, Signage and Marketing Services company in Livingston, NJ is looking for an experienced Inside Sales - Customer Service Representative .
We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.
We work with a dynamic and interesting client base with state-of-the-art tools and technologies. We focus on putting our energy towards creating a remarkably unparalleled experience for every customer.
Job Summary :
This dual role is critical to overall growth and daily operations and is a very diverse and rewarding opportunity for the right person. Your responsibilities will include both sales efforts, including proactive communication with customers and prospects (follow-up and satisfaction calls, dormant account calls, marketing list verification, etc.), and customer service efforts, such as helping phone and walk-in customers, supporting outside sales team, writing up estimates and orders, and ensuring all information is communicated to the production team.
Responsibility Overview :
- Provide service to customers in our office, over the telephone, and by email.
- Help the customer and prospects by identifying their requirements and providing the services and products that best meet their needs.
- Show expertise by communicating with the customer about our products, services, and capabilities.
- Ensure that all their requirements are met for their unique projects.
- Follow up with leads and prospects and convert them to customers.
- A positive, very detailed oriented customer focused individual
- A willingness to be proactive and take action.
- Excellent communication skills (verbal & written)
- Strong computer skills
- Team player that can work with others to deliver a project on time.
- Printing and signage experience
- Understanding of direct mail and automated marketing
- Previous experience in business-to-business sales
Skills we are looking for :