What are the responsibilities and job description for the Microsoft 365 Support Technician position at Piper Companies?
Piper Companies is seeking a Microsoft 365 Support Technician to join a healthcare company located in the Lehigh Valley, PA area, through 100% onsite work. The Microsoft 365 Support Technician will deliver technical assistance to employees, ensuring the seamless operation of Microsoft 365 applications.
Responsibilities Of The Microsoft 365 Support Technician Include
Key words: Microsoft Office 365 Support Technician, Microsoft Intune, Windows, Windows troubleshooting, IT Support Specialist, iOS device, iOS device deployment, iOS, Apple iOS, mobile device management, credential management, Active Directory, user access and authentication, multi-factor authentication setup, MFA setup, Outlook troubleshooting, Outlook, SharePoint, Teams, Teams configuration and support, OneDrive, OneDrive for Business, onsite technical support, employee device management, device rebuilding and configuration, Windows 10, Windows 11, Azure, Microsoft Intune, Jira
This jobs opens for applications on January 15, 2025. Applications for this job will be accepted for at least 30 days from the posting date.
Responsibilities Of The Microsoft 365 Support Technician Include
- Provide onsite technical support, assisting users with logging into the health system using their credentials and troubleshooting issues.
- Rebuild approximately 10,000 iOS devices by following provided scripts.
- Assist with employee device management, such as logging in and updating credentials, using Intune and Windows systems.
- 0-1 years of experience with troubleshooting and providing technical support for various Microsoft 365 platforms.
- Proficiency with device management tools such as Microsoft Intune.
- Experience troubleshooting Outlook and Windows platforms.
- Proficiency rebuilding and deploying iOS devices.
- Strong customer service skills with a focus on clear communication and problem resolution.
- Hourly Rate: $22.00 per hour
- Comprehensive Benefits: Medical, Dental, Vision, 401K, Sick Leave if required by law, and Holidays
Key words: Microsoft Office 365 Support Technician, Microsoft Intune, Windows, Windows troubleshooting, IT Support Specialist, iOS device, iOS device deployment, iOS, Apple iOS, mobile device management, credential management, Active Directory, user access and authentication, multi-factor authentication setup, MFA setup, Outlook troubleshooting, Outlook, SharePoint, Teams, Teams configuration and support, OneDrive, OneDrive for Business, onsite technical support, employee device management, device rebuilding and configuration, Windows 10, Windows 11, Azure, Microsoft Intune, Jira
This jobs opens for applications on January 15, 2025. Applications for this job will be accepted for at least 30 days from the posting date.
Salary : $22
