What are the responsibilities and job description for the Senior IT Specialist - SECRET position at Piper Companies?
Zachary Piper Solutions is looking for a Senior IT Specialist to support an long-term federal program supporting the USMC located in Kansas City, MO . The Senior IT Specialist will support field services and provide a broad scope of IT support for end users, enterprise network devices, and data systems for a critical DOD network.
Clearance : Active Secret Clearance required
Responsibilities of the Senior IT Specialist :
- Ability to lead, mentor, and act as the escalation point for a team of Junior IT resources
- Troubleshooting hardware / software / network devices / peripherals
- Management and delegation of IT support tickets in the Remedy queue to ensure timely and effective problem resolution
- Act as the Tier 2 / 3 escalation point for IT support tickets and customer requests
Qualifications for the Senior IT Specialist :
Compensation for the Senior IT Specialist :
LI-CF1
LI-ONSITE
Keywords : helpdesk, help desk, support, IT support, troubleshoot, troubleshot, troubleshooting, trouble shoot, coaching, teaching, mentor, lead, team lead, secret clearance, cleared, security clearance, active security clearance, cleared work, DOD, T3, reliability, maintainability, information, system, leadership, leader, government, united states navy, united states marine, US Marine, US Navy, USMC, on site, on-site, defense, Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Must possess a Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA) or a Microsoft Certified Technology Specialist (MCTS) certification, MDAA, IAT, hardware, software, network devices, peripherals, windows server, azure, aws, cloud, manage, tickets, ticketing, ticket, active directory, exchange, mission, BAN, LAN, WLAN, WAN, COI, communities of interest, cross domain solutions, CDS, asset, change, configure, configuration, install, installation, installing, installed, operation, operated, operations,
Salary : $85,000 - $105,000
