ServiceNow ITSM Developer

Piper Companies is looking for a ServiceNow IT Service Management Developer to join a healthcare and hospital system company. This is a full-time position and hybrid role out of Columbia, MD with 4 remote days per week.

Essential Duties of the ServiceNow ITSM Developer:

• Deliver solutions involving all aspects of service delivery including ITIL Request, Incident, Problem, Change, Knowledge, Asset and other modules.
• Maintain Forms, Reports, Views, Workflows, Groups and Roles, including custom Roles when necessary.
• Design and develop solutions that leverage ITSM modules such as HR, ITSM, Discovery, CMDB, Knowledge and ITOM using configuration and custom JavaScript.
• Create, maintain and enhance Incident Management, Problem Management, Service Request Management, Change Management, Service Catalog, Knowledge Management, Self-Service Portals, single sign on (SSO) capability, as well as integrations and workflows supporting operational integrity and ease of use.
  
  

Qualifications of the ServiceNow ITSM Developer:

• 5 years of experience in ServiceNow Administration and Development.
• 3 years of experience with ITSM module.
• Experience with other modules such as ITOM, HRSD, CMDB, GRC, and more.
• Strong experience with JavaScript.
• ServiceNow Certified Systems Administrator (CSA) is required.
  
  

Compensation for the ServiceNow ITSM Developer:

• $120,000 - $155,000 (based on experience)
• 4 remote days per week
• Comprehensive benefit package; Cigna Medical, Cigna Dental, Vision, 401k w/ ADP, PTO, paid holidays, Sick Leave as required by law, paid holidays
  
  

This job opens for applications on 3/7/2025. Applications for this job will be accepted for at least 30 days from the posting date.

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