Training and Development Specialist

About Us:

Piper Shores is committed to providing exceptional care and services to our residents while fostering a collaborative, innovative, and inclusive workplace for our staff. We are expanding our team and looking for a passionate and dynamic Training and Development Specialist to help shape the future of talent development within our organization. We are Maine’s only nonprofit lifecare community, located a short distance from Portland with a resident population of 430 and an employee base of 275.

Job Summary:

The Training and Development Specialist will play a critical role in designing, implementing, and managing learning programs that enhance the skills, knowledge, and performance of staff across various departments. This individual will collaborate with managers and team leaders to assess training needs, ensure compliance with federal and state regulations, enhance employee engagement and overall organizational success.

Key Responsibilities:

• Training Program Development: Designs the overall training and development program for all departments focusing on compliance, leadership development, and individual growth and development. Servers as head of the Training Committee and maintains the training and development calendar/schedule.
• Mandatory Training Compliance: Ensures compliance with labor laws and regulations/keeps abreast of employment law changes and trends. Maintains license and certification tracking programs for all employees, ensuring that current documentation is kept within personnel files. Tracks and audits competency-based training, dementia training and person-centered care training programs.
• Leadership Development: Develops and delivers the leadership development plan for members of the Leadership Team. Focuses on enhancing key leadership competencies such as decision-making, business and financial acumen, team management, conflict resolution, and emotional intelligence.
• Individual Development Opportunities: Works with employees to identify career development goals and create learning plans to support their professional growth. Provide coaching, mentorship, and resources to help employees achieve their goals, ensuring alignment with organizational needs.
• Needs Assessment: Collaborates with department heads, managers, and employees to identify skills gaps and training needs. Use surveys, interviews, and performance data to guide the development of targeted learning initiatives.
• Onboarding and Orientation: Supports the development and delivery of the organization’s new hire onboarding program, ensuring that all new employees receive a comprehensive introduction to our culture, policies, mission, vision and values.
• Evaluation & Continuous Improvement: Implement mechanisms to evaluate the effectiveness of training programs, including feedback surveys, assessments, and post-training performance monitoring. Use insights to refine and improve future programs.
• Collaboration: Work closely with leadership and department managers to align training programs with organizational goals and resident services priorities.
• Learning Management System (LMS) Administration: Manage and oversee the LMS, ensuring that training materials are up to date, employees have access to required courses, and records are maintained accurately.
• Research and Trends: Stay informed of industry trends, emerging senior services practices, and new training technologies to ensure programs remain relevant and innovative.

Qualifications:

Education and credentials:

• Bachelor's degree preferred; Associates or equivalent and combination of professional experience accepted.
• LPN or equivalent preferred; ability to understand clinical functions and training requirements for clinical roles in a nursing facility required.
• Certifications such as Certified Professional in Learning and Performance (CPLP), SHRM-SCP, or other relevant credentials are a plus but not required.

Experience:

• At least 3 years of experience in training and development, preferably within a healthcare setting.
• At least 3 years of professional experience in a healthcare setting and familiarity with state and federal regulations required.
• Advanced to intermediate experience with MS Office Suite and experience with HRIS or database software. Experience using LMS and eLearning tools preferred.
• Experience with person-centered care and memory care desired.

Skills & Competencies:

• Excellent communication skills including verbal and written presentation skills.
• Strong understanding of adult-learning styles.
• Ability to simplify complex concepts into accessible and engaging training content.
• Proven ability to work collaboratively in a team-oriented environment.
• Exceptional organizational and time management skills.

Personal Attributes:

• A passion for helping others succeed and grow professionally.
• Strong interpersonal skills, including the ability to interact with staff at all levels of the organization.
• A commitment to the senior services sector and to ensuring that the needs of residents are met with the highest level of quality, dignity, and care.

Benefits:

• Health, dental and vision insurance as low as $60/month for a top-tier plan
• 100% company sponsored short and long-term disability and life insurance
• 18 days of Paid Time Off to start, PTO buy-back feature
• 8 holidays (double pay for working holidays) and 2 paid personal days
• Retirement plan option with up to 4% company match
• Employee referral bonuses up to $1,000
• Growth opportunities and career pathways with tuition reimbursement
• Regular employee appreciation events including meals, raffles and contests
• Gift cards for outstanding service
• Generous annual performance increases to base pay
• Monthly Town Hall meetings to promote communication and hear employee concerns

To apply, please submit a resume and cover letter addressed to Daisy Wilson.